Account Executive, Enterprise, EMEA

Contract type
Ongoing
Work mode
Hybrid · London, United Kingdom
Experience
Mid-level · 3+ years

Job description

Full-cycle Enterprise Account Executive role selling Fullstory's behavioral data platform to both business and technical buyers, covering new business and expansion within an Enterprise territory. The position is hybrid, requiring one day per week in the London office.

At a glance

Employment
Full-time · Employee (employment agreement)
Work mode
Hybrid · London, United Kingdom
Languages
English
Pay
GBP 100,000 – 105,000 / year

What you'll do

  • Own an Enterprise territory, responsible for business development, client engagement, and generating both new customer contracts and expansion revenue within existing accounts
  • Build and execute long-term account plans for acquiring and growing accounts, grounded in a thorough understanding of the Enterprise sales cycle
  • Actively prospect new business through cold calling, cold emailing, LinkedIn outreach, and your own network
  • Engage credibly with both business and technical stakeholders, including engineering, product, data, and ML teams, articulating how Fullstory's behavioral data supports their goals, from customer experience to AI development
  • Partner with Solutions Engineering, Professional Services, and Customer Solutions Engineering to run value-based, technical evaluations and demonstrations
  • Manage pipeline accurately using our sales tools, with strong forecasting and deal-stage discipline
  • Use AI tools daily to research accounts, personalize prospecting outreach, and summarize deal activity and next steps

What we're looking for

  • 3–5 years of quota-carrying SaaS closing experience selling into Upper Mid-Market or Enterprise accounts, ideally to stakeholders in Product, Engineering, Data, or AI/ML organizations
  • Experience closing six-figure deals with multiple stakeholders, building relationships and multithreading across both business and technical buyers
  • Track record of quota attainment, including both net-new and expansion revenue, at an annual quota of $1M+
  • Comfort running or supporting value-based technical demonstrations and evaluations, with working knowledge of (or demonstrated ability to quickly ramp on) observability, LLMOps, or AI/ML concepts
  • Proven ability to both source and qualify net-new business and drive expansion within current accounts

Benefits

Professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees

  • Flexible PTO policy and an annual company-wide closure, along with federal holidays
  • Sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
  • Monthly productivity stipend for US and EMEA-based Fullstorians
  • Team off-sites and an annual full-company meet-up
  • Paid parental leave
  • Bereavement leave, including miscarriage/pregnancy loss

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About Fullstory

A leading behavioral data platform transforming how businesses understand and improve their digital experiences

Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions.

Key facts

  • Atlanta
  • Vibrant HQ in Atlanta and a tight-knit group in London
  • Fullstorians in those cities come to the office at least one day a week

What they value

  • Curious
  • Collaborative
  • Driven to make an impact