Account Executive Ops
Job description
An Account Executive - Ops role at OLIVER in London, acting as the operational backbone of a client account by managing freelance network data, reporting, cost estimates and logistics for large-scale localisation events.
At a glance
- Employment
- Full-time
- Work mode
- Hybrid · London, United Kingdom
What you'll do
- Gather and validate weekly timesheet data from a large network of freelancers
- Create and maintain reporting templates, adapting them as requirements change
- Gather and analyse data for internal and client-facing reports
- Create accurate, timely cost estimates for clients
- Provide logistics and planning support for large-scale localisation events, coordinating between internal teams and external stakeholders
- Work with Client's events team to organise travel and accommodation for attendees, making sure bookings meet current policy, budget and security requirements
- Onboard new network members, including account creation, access management and troubleshooting support
- Support financial administration by validating and processing network POs and working with internal finance teams to resolve invoicing queries
- Act as a point of contact for Client's vendor accounts, liaising with vendors on event planning and account management, and resolving account or access issues
- Maintain documentation, floor plans and team databases
- Support other day-to-day operational tasks as needed
What we're looking for
- Experience in an operations, administrative or coordination role
- Professional proficiency in the Microsoft Office suite, especially Excel
- Familiarity with internal systems for raising sales orders and estimates
- Strong organisation and the ability to manage several priorities at once
- Clear communication and interpersonal skills, with the ability to work independently and as part of a team
Nice to have
- Experience with SharePoint and other data management tools
- Comfort working on macOS
- Familiarity with time and expense validation processes
- Confidence working to tight deadlines
- Proficiency with Gen AI tools to improve the quality and efficiency of reporting, documentation and administration
- Experience building personal AI workflows that save time and improve accuracy
- An agentic approach to problem-solving: breaking down tasks and finding efficient, repeatable solutions
- Ability to critically evaluate AI outputs and apply human judgement
Apply
About OLIVER
The world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. Part of The Brandtech Group, it leverages AI technology to revolutionise how work is created and delivered.
Mission
To design, build and run bespoke in-house agencies and marketing ecosystems for brands, embedding sustainability into every department and stage of the project lifecycle
Key facts
- 2004
- Marketing and advertising
- Partners with over 300 clients in 40+ countries
- Part of The Brandtech Group
- Uses AI solutions to enhance efficiency, spark creativity and drive decision-making
- Has set ambitious environmental goals with science-based emissions reduction targets
What they value
- Be Ambitious to succeed
- Be Imaginative to push the boundaries of what's possible
- Be Inspirational to do groundbreaking work
- Be always learning and listening to understand
- Be Results-focused to exceed expectations
- Be actively pro-inclusive and anti-racist across our community, clients and creations