Account Manager
Job description
Account Manager at CitySwift responsible for managing the full commercial relationship with a portfolio of enterprise transport authorities and operators, owning the sales cycle from pipeline generation through contract award, expansion and renewal. The role focuses on building long-term partnerships with UK and Ireland transport organisations.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Ireland
What you'll do
- Manage the end-to-end sales cycle from pipeline generation to contract award, expansion and renewal, maintaining accurate forecasting and activity tracking in CRM
- Develop and execute account strategies for enterprise transport authorities, local authorities, combined authorities and transport operators across the UK and Ireland
- Build relationships with a broad range of stakeholders, including transport planners, operations teams, procurement teams, senior leadership and executive decision-makers
- Navigate public sector procurement processes, frameworks and governance structures to drive successful commercial outcomes
- Build a deep understanding of the public transport sector, CitySwift's suite of solutions and key market trends impacting transport authorities and operators
- Create and nurture long-term partnerships with executive and operational stakeholders, influencing through thought leadership, industry best practice and product expertise
- Represent CitySwift at industry events, conferences and transport authority forums, strengthening our market presence and industry relationships
- Support CitySwift's broader commercial development by sharing market intelligence and customer feedback with Product, Engineering and Customer Success teams
What we're looking for
- 3+ years of experience in enterprise B2B SaaS sales, with experience selling complex transport solutions to public sector organisations, transport authorities or other enterprise customers
- Demonstrated experience engaging and influencing stakeholders across local government, transport authorities or similarly complex organisations
- Strong understanding of public sector procurement processes, frameworks and governance structures within the UK market
- Comfortable leading detailed technical, operational and commercial conversations, with excellent written and verbal communication skills
- Proven ability to build relationships with senior decision-makers, including Directors, Heads of Service and C-suite stakeholders
- High agency and accountability, with the ability to manage multiple complex opportunities simultaneously and deliver against revenue targets
- Highly organised and disciplined in CRM management, account planning and forecasting
Benefits
- Competitive market salary
- Health and Life Insurance and matched pension schemes
- 25 days annual leave, with additional company days off throughout the year
- Flexible working hours and hybrid/remote working opportunities including a Work Abroad Programme
- Paid Sick, Maternity and Paternity benefits
- Employee Assistance Programme (EAP), mental health and wellbeing supports
- Employee referral program with opportunity to earn up to 4,000 per referral
- Annual Service recognition benefits (Additional Annual leave and pension contributions)
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About CitySwift
The world's leading intelligent data platform for public transport
CitySwift powers data-driven decision making for some of the largest transport networks across the globe. Backed by over €15 million in venture capital funding and a partner list that includes the world's largest public transportation operators and government authorities. CitySwift is in accelerated growth mode with 200% YOY revenue growth in 2024.
Mission
To increase the adoption of sustainable public transportation usage around the world
Key facts
- Intelligent data platform for public transport
- Backed by over €15 million in venture capital funding
- 200% YOY revenue growth in 2024
- Platform optimises over 3 billion passenger journeys annually
- Target to reach over 10 billion passenger journeys by 2026
Partners & customers