Work Across
Get started
All jobs
Save

Account Manager (EU)

The Shelf
Contract type
Ongoing
Work mode
Remote · EU, UK, Sweden
Experience
Senior · 5+ years

Job description

An EU-based Account Manager role at The Shelf, a full-service influencer marketing agency, owning influencer marketing campaigns end-to-end from outreach and contract negotiation through content approvals and final reporting. The role focuses on running a higher volume of mid-tier programs with a manager available for complex matters.

At a glance

Work mode
Remote · EU, UK, Sweden
Languages
English – fluent

What you'll do

  • Lead end-to-end delivery of multi-platform influencer campaigns: outreach, negotiation (with rate approvals), contracting, briefing, content review, and reporting
  • Build contracts independently with a working command of basic redlines
  • Write campaign briefs that need no more than two rounds of feedback, with research done before you start
  • Own creation and daily tracking of workback schedules, client facing influencer trackers and internal budget tracking
  • Assemble complete campaign reports and present them, with your manager adding depth on client questions
  • Own day-to-day client relationships and run all standard weekly client calls with a warm, confident presence
  • Write clear weekly client updates, prep agendas, and send follow-ups with action items for both client and internal teams
  • Recognize when a client's request isn't the best route — buy time gracefully, build a recommendation with your manager, and bring it back to the client
  • Make a daily to-do list and follow up on outstanding items — no external reminders needed
  • Bring your manager problems with solutions attached; troubleshoot with documented processes before escalating
  • Flag fires immediately with 'I'm working through this' and a plan — never a surprise
  • Spot mid-campaign optimization opportunities and propose solutions
  • Ask for help with prioritization before you're overloaded
  • Work directly with Paid Media, Market Insights, Creative, and Client Partner teams to ensure seamless cross-functional collaboration and timely execution
  • Proactively manage timelines, dependencies, and deliverables across teams to keep programs on track, ensure the goals outlined in the SOW are met or exceeded, and consistently communicate the latest client, influencer, and campaign updates to all relevant stakeholders
  • Leverage deep understanding of European fashion trends and cultural nuances to guide campaign strategies and influencer partnerships
  • Customize creative briefs and strategic recommendations for diverse EU markets and fashion demographics (Gen Z through Millennial+)

What we're looking for

  • 5+ years of experience in account management - influencer marketing, or digital marketing
  • 3+ years in creative development (ideation, briefs, art direction) or influencer-focused content creation
  • Fluent and proficient in English, with excellent written and verbal communication skills for effective collaboration with clients and internal teams
  • Deep knowledge of influencer marketing and strong familiarity with European fashion, lifestyle, and social media trends
  • Experience with creative brainstorms, briefs, and overseeing content production for social media campaigns
  • Strong project management skills with the ability to manage multiple campaigns, timelines, and deliverables simultaneously
  • Exceptional client communication and stakeholder management experience
  • Must be based in the EU (UK or Sweden preferably)

Apply

Save

About The Shelf

A full-service influencer marketing agency creating meaningful stories, experiences, and content by working with influencers who know how to spread the word about your brand. With unique, professional, and longstanding influencer marketing expertise, they create genuine connections to deliver results.

Key facts

  • more than 80
  • Influencer marketing agency
  • Team of more than 80
  • About half of the team are really funny
  • Works with brands including Famous Footwear, UMG, Zenni Optical, KISS, Lenox, Sam's Club, ROAR Organic, Nestlé, Honest Co., and Hershey

Partners & customers

Famous FootwearUMGZenni OpticalKISSLenoxSam's ClubROAR OrganicNestléHonest Co.Hershey