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Account Manager II (German Speaking)

Pleo
Contract type
Ongoing
Work mode
Remote
Experience
3 years

Job description

A commercially-minded Account Manager role on Pleo's Mid-Market Account Management Team, focused on growing and expanding the existing customer base through upsells and cross-sells. The role sits within the Customer Growth & Expansion team.

At a glance

Work mode
Remote
Languages
English – fluent

What you'll do

  • Identify and close opportunities within your book of business to grow accounts through upsells, new entities, teams, and product capabilities aligned to evolving customer needs
  • Build deep relationships with key stakeholders to understand their strategic initiatives, and uncover whitespace opportunities
  • Use MEDDICC (or similar) to rigorously qualify upsell and cross-sell opportunities to ensure forecast accuracy and deal velocity
  • Showcase new product features, integrations, and advanced workflows that drive stronger adoption and platform value for upsells
  • Create custom proposals and business cases that quantify value, align with commercial goals, and support customer budgeting cycles
  • Work across senior finance, procurement, and operations stakeholders to land multi-threaded expansions
  • Lead commercial conversations ensuring terms reflect the value Pleo delivers
  • Use customer success stories, usage data, and ROI metrics to proactively pitch new functionality and deepen platform adoption
  • Lead targeted account whitespace analysis to drive impact in your assigned market segment
  • Collaborate with Product and Marketing to improve feedback loops that influence our mid-market product roadmap
  • Grow your skills in complex commercial negotiation and value engineering

What we're looking for

  • A solid understanding of value-based selling and consultative approach
  • Skilled in contract negotiations and building business cases linking features to value
  • Strong understanding of qualification methodologies (e.g., MEDDICC)
  • A passion for solving problems with a solution-oriented approach
  • Data-driven, goal-oriented, and accurate forecasting ability
  • Strong commercial acumen and ability to navigate senior stakeholders
  • A background in SaaS Account Management or Customer Growth with a proven track record of expansion revenue and high net revenue retention
  • Complete fluency in English

Your team

Mid-Market Account Management Team

A highly collaborative team of 16 dedicated to delivering value and growing our existing customer base; part of the Customer Growth & Expansion team. Reports to the Senior Sales Manager, Account Management and works closely with Customer Success, Deal Desk, Pricing and Enablement.

Benefits

  • Your own Pleo card (no more out-of-pocket spending!)
  • Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
  • Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
  • 25 days of holiday + your public holidays
  • For our Team, we offer both hybrid and fully remote working options
  • Option to purchase 5 additional days of holiday through a salary sacrifice
  • MyndUp to give our employees access to free mental health and well-being support
  • Paid parental leave

How to get hired

  1. 1Intro call: A 30-minute chat with our Talent Acquisition Partner to discuss the role and your background
  2. 2Hiring Manager Interview: A 45 minute chat to deep dive into your experience
  3. 3Challenge & Team Interview: We will send you a take home test and invite you to present during a 60 minute team interview
  4. 4Bar Raiser: A final interview with a senior leader

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About Pleo

The word 'Pleo' actually means 'more than you'd expect'

Pleo builds spend solutions for finance teams and employees, changing messy spend management and tedious processes. Over the last 10 years it has grown to serve 40,000+ customers with 850+ people from over 100 nationalities.

Mission

We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses 'go beyond'.

Key facts

  • 850+ people
  • Business spend management / SaaS
  • 40,000+ customers
  • 850+ people from over 100 nationalities
  • 10 years of success
  • Company language is English

What they value

  • Take pride in uncovering customer needs
  • Turn complex problems into simple solutions
  • Challenge the way things are done (respectfully)
  • Always aim high
  • Driven, progressive, and kind