Account Payment Manager
Job description
An Account Payment Manager role supporting the onboarding of payment service providers, electronic money institutions, and banking partners, and helping ensure smooth payment operations. The position is fully remote from a location in Europe.
At a glance
- Work mode
- Remote · Europe
- Languages
- English – intermediate
What you'll do
- Coordinate the onboarding of payment service providers (PSPs), electronic money institutions (EMIs), and banking partners, ensuring that all required steps are completed efficiently.
- Prepare, collect, review, and submit applications, questionnaires, and Know Your Business (KYB) documentation in line with partner requirements.
- Maintain regular communication with external partners, follow up on outstanding requests, clarify requirements, and ensure timely progress throughout the onboarding process.
- Monitor onboarding statuses, maintain visibility over deadlines and outstanding actions, and proactively address potential delays or bottlenecks.
- Maintain accurate, structured, and up-to-date records of onboarding activities, partner information, applications, and supporting documents.
- Support routine payment operations and help ensure that payment accounts and related services function smoothly.
- Identify, investigate, and coordinate the resolution of operational issues, escalating complex matters when necessary.
- Work closely with internal teams to coordinate requirements, resolve dependencies, and facilitate the successful activation of payment accounts and services.
- Contribute to more efficient workflows by maintaining consistent procedures, improving task organization, and identifying opportunities to reduce unnecessary manual work.
What we're looking for
- At least one year of experience in a similar role or a related operational position.
- Intermediate English proficiency, with the ability to communicate effectively with international partners and handle professional documentation.
- Strong organizational and time-management skills, with the ability to manage multiple tasks and follow several processes simultaneously.
- Excellent attention to detail and a structured, process-oriented approach to documentation and administrative work.
- A high level of responsibility, reliability, and consistency when handling important operational tasks.
- The ability to work independently, prioritize effectively, and follow through on assignments without constant supervision.
- Strong written communication and coordination skills, particularly when managing follow-ups and working with external stakeholders.
- A proactive, results-oriented mindset and the ability to identify issues, take ownership, and seek practical solutions.
- Comfort with routine but business-critical responsibilities, maintaining accuracy and quality even when handling repetitive tasks.
- Adaptability and a willingness to learn, improve existing workflows, and collaborate with colleagues across different functions and locations.
Nice to have
- Experience in fintech, payments, banking, or financial operations is an advantage but not essential.
Benefits
Health and Wellbeing: Medical insurance with access to leading clinics and coverage for psychological support through the Pleso platform.
Flexible Benefits Budget: A monthly benefits allowance that can be used for personal interests, hobbies, sports, and other eligible activities.
Professional Development: An individual learning budget for courses, workshops, and other professional development opportunities.
Language Learning: Access to corporate English classes to strengthen communication skills and support international collaboration.
Mentoring and Career Growth: Structured career development opportunities, performance reviews, mentoring programs, and training resources.
Learning Resources: Access to an online library and a range of learning initiatives tailored to different professional goals.
Team Events and Community: Opportunities to participate in workshops, team-building activities, company events, and social initiatives.
Collaborative Culture: Join a team that values openness, positive communication, teamwork, initiative, and shared achievements.
Modern Work Environment: Benefit from a culture that encourages autonomy, reduces unnecessary bureaucracy, and supports automation to create more time for meaningful work.
Career Progression: Grow within an expanding international business that encourages employees to take ownership, develop new skills, and pursue long-term career opportunities.
- Fully Remote Work: Work remotely from a location in Europe, with access to company hubs in Kyiv and Warsaw if preferred.
- Paid Time Off: 20 working days of paid annual leave, in addition to public holidays and sick leave.
How to get hired
- 1AI-powered matching process reviews applications against the role's core requirements; the shortlist is shared with the hiring company, whose internal team manages interviews and assessments.
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About Jobgether
This position is listed on behalf of a partner company, which manages all applications and next steps.
Key facts
- Position listed on behalf of a partner company that manages all applications and next steps
- Company hubs in Kyiv and Warsaw
What they value
- Openness
- Positive communication
- Teamwork
- Initiative
- Shared achievements