DG
Assistante de Régulation H/F
Contract type
Ongoing
Work mode
Remote · France
Experience
3 years
Job description
A dispatch and secretarial role at a breakdown assistance company, handling incoming repair requests, prioritising interventions, customer reception and invoicing.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · France
- Languages
- French – fluent
What you'll do
- Receive and qualify breakdown assistance requests
- Identify the degree of urgency and prioritise interventions
- Track administrative files and carry out invoicing
- Welcome customers
- Perform routine secretarial tasks such as scheduling appointments, producing documents and recording data
What we're looking for
- Ideally holds a qualification in transport or logistics
- Dynamic, rigorous, responsive and able to manage priorities
- Good command of IT tools, good interpersonal skills and comfortable handling phone calls with high call volumes
- Organised, versatile and able to handle administrative tasks with precision
Nice to have
- Experience in planning, logistics, transport or customer relations would be appreciated
Benefits
- Permanent contract, part-time or full-time
- Shift work including Saturday, Sunday and Monday morning, with a schedule to be agreed together
- Salary according to profile and experience, with hours and Sunday bonuses to be planned
Apply
About Depannage Galivel
Key facts
- The company values skills, trust and team spirit
What they value
- Skills
- Trust
- Team spirit