Benefits Specialist
Job description
A Benefits Operations Specialist role at Zscaler, responsible for the day-to-day execution and administration of EMEA benefit programs, including complex leave cases and benefits concierge service. The role is remote and based in Ireland, reporting to the Senior Manager, People Operations EMEA in the People & Culture department.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Ireland
- Pay
- EUR 53,200 – 76,000 / year
What you'll do
- Lead the end-to-end administration for new hire enrollments, leaver processing, and off-cycle qualifying life events while owning the monthly benefits-to-payroll data bridge
- Manage the submission and tracking of insurance claims for disability and sick leave, conducting quarterly headcount audits to ensure 100% data integrity with all benefit providers
- Serve as the senior point of escalation for complex employee inquiries, resolving issues within defined SLAs and educating staff on the most beneficial support options
- Identify process ambiguities to document solutions in Standard Operating Procedures (SOPs) and manage the end-to-end invoice reconciliation process for all vendor billing
What we're looking for
- Bachelor's degree in HR, Business, or a related field, or equivalent practical experience
- 4+ years of dedicated experience in HR Benefits administration, with an emphasis on benefits operations
- Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
- Technical proficiency in HRIS (Workday preferred), payroll systems, and benefit vendor portals
- Advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation
Nice to have
- Direct experience working within a global, public SaaS or high-growth technology organization
- Demonstrated ability to operate independently and make sound decisions with minimal guidance in a fast-paced environment
Your team
People & Culture
People Operations EMEA
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Apply
About Zscaler
Accelerates digital transformation so customers can be more agile, efficient, resilient, and secure
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform.
Mission
To make doing business seamless and secure
Key facts
- Cloud security
- NASDAQ: ZS
- Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss
- Distributed across 200+ public data centers globally and thousands of private sites at the edge
- SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform
- Building an AI-native enterprise where human potential is amplified by machine intelligence
What they value
- Ownership and collaboration
- Trust through outcomes and impact
- Challenge culture with ongoing feedback
- Customer obsession
- Integrity
- Candor delivered with clarity and respect
- Growth mindset