RG
Berater:in für digitale Kundenprojekte (m/w/d) – Energiewirtschaft
Contract type
Ongoing
Work mode
Hybrid · Germany
Experience
3 years
Job description
You act as the fixed contact person for clients of Redtree's io.suite platform, clarifying requirements, writing user stories and accompanying digital projects through to go-live.
At a glance
- Work mode
- Hybrid · Germany
- Languages
- German – very good
What you'll do
- Be the fixed contact person for your clients and know their processes, goals and peculiarities.
- Clarify orders cleanly: what the client wants to achieve, what is included and what is not.
- Record requirements as user stories with clear acceptance criteria so everyone understands them the same way.
- Coordinate directly with developers, estimate effort with them and create offers from that.
- Accompany implementation through to go-live: keep track of the schedule, inform the client and make decisions with them.
- Before acceptance, check the results against the acceptance criteria.
- When a topic needs more clarification, hold a workshop with the client.
What we're looking for
- Several years of experience in customer consulting or project management of digital projects, e.g. at a digital agency, IT service provider or software vendor.
- Quickly understand how a client ticks and what they really need, even if they cannot yet say it precisely.
- Experience structuring requirements, ideally as user stories with acceptance criteria.
- You have created offers and accompanied projects through to completion.
- Enjoy digital topics and can exchange ideas with developers at eye level; no programming required.
- Communicate clearly and reliably and appear confidently before management and specialist departments.
- Very good German.
Nice to have
- Knowledge of the energy industry or municipal utilities is a plus; if missing, they will teach it.
Your team
Entwicklungsteam
Development team the role works closely with
Benefits
- Short paths directly into the development team and flat hierarchies.
- Home office and a modern office with good transport connections (dogs welcome).
- Team events.
- Benefit card or Urban Sports M.
- Food and mobility allowance.
- Company pension scheme and employee discounts.
Apply
About Redtree GmbH
Redtree has been digitizing municipal utilities and energy suppliers for over 20 years.
Redtree runs websites, ordering paths, customer portals and the processes behind them for municipal utilities and energy suppliers on its io.suite platform.
Mission
Digitize municipal utilities and energy suppliers on its io.suite platform.
Key facts
- Over 20 years of experience digitizing municipal utilities and energy suppliers.
- Clients' websites, ordering paths, customer portals and processes run on the io.suite platform.
What they value
- You stand on the client's side and think from their perspective.
- No cold calling and no revenue targets.