CG
Business Product Owner | Full Time (m/w/d)
Contract type
Ongoing
Work mode
Hybrid · Munich, Germany
Experience
Mid-level · 3+ years
Job description
Business Product Owner acting as a mini-CEO for one of CONROO's key markets, owning its performance and growth. The role drives product vision, operational efficiency, and customer relationships across Product, Engineering, Sales, and Customer Success.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Munich, Germany
- Languages
- English – fluent
What you'll do
- Act as a mini-CEO for one of our key markets, taking full ownership of its performance and growth
- Contribute to defining a clear product vision and strategy, grounded in customer needs and market realities
- Analyse product workflows and cost structures to improve efficiency and reduce time-to-market without sacrificing product quality
- Coordinate cross-functional initiatives with Engineering, Sales, and Marketing to ensure efficient and well-executed go-lives
- Become the main point of contact for our customers and engage directly with them, turning feedback into clear, actionable insights
- Proactively drive product and operational improvements that measurably impact efficiency, cost, and customer satisfaction
- Influence roadmap decisions through market research, competitive analysis, and customer data
- Streamline customer support and success processes to improve response times and long-term customer health
What we're looking for
- Bachelor's degree in Business Administration, Management, or a related field
- 3+ years of experience in customer success, account management, or similar roles within a B2B environment, ideally in SaaS
- Fluent in English
- Know how to engage stakeholders at every level, bridging the gap between technical execution and executive leadership
- Interest in software development, eager to learn new tools and technologies, and basic coding experience
- Quickly grasp complex processes & technical requirements to create tailored solutions that deliver value for both clients and the business
- Put the customer first, anticipate their needs, and focus on delivering solutions that improve satisfaction and the overall experience
- Based in Munich and able to work from the office 3 days per week
Nice to have
- Proficiency in additional languages
- Previous experience in the logistics industry
- Experience working in a startup or scale-up environment
Your team
Product
A team of around 30 curious minds working from offices in Munich and Nuremberg and remotely across Germany, valuing ownership and continuous learning.
Benefits
- Workation: spend up to 30 days working remotely from a different location
- CONROO Time Off: extra days off for special milestones like your birthday, wedding, or welcoming a new family member
- Ownership and trust to make decisions that matter
- Two annual company getaways
- Multiple office locations in Munich, Nuremberg, or Duisburg
- Employee discounts portal with deals from top brands across tech, travel, fashion, home, and more
- International team with 10 nationalities across a team of around 30 people
- Monthly S.H.A.R.E sessions and support for courses, workshops, or other training opportunities
How to get hired
- 1Application review
- 230-minute call with our People Partner, Hind
- 345-minute interview with our COO & hiring manager, Ksenia
- 4Case study and a 60-minute interview with our COO, Ksenia, and CEO, Felix, in our Munich office
Apply
About CONROO GmbH
Driving logistics to autonomy
CONROO replaces manual and paper-based processes with real-time, data-driven workflows, turning chaos into connected systems and making truck handling fully digital.
Mission
Building an intelligent infrastructure that drives terminals and depots towards autonomy by connecting truck drivers, terminals, and depots through continuous data flows.
Key facts
- around 30
- Munich, Germany
- Logistics
- Offices in Munich and Nuremberg, and remotely across Germany
- Team of around 30 people with 10 nationalities
- Multiple office locations in Munich, Nuremberg, or Duisburg
What they value
- Ownership
- Continuous learning
- Take ideas seriously and see them through
- Roll up your sleeves when challenges arise
- Raise the bar and look for smarter, better ways to work
- Have fun in the process together