FG
Call Center Agent - Kreditabsicherung im Homeoffice (w/m/d)
Contract type
Ongoing
Work mode
Remote · Germany
Experience
3 years
Job description
A call center agent role advising customers by phone on loan protection insurance after they take out a loan, working fully from home.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Germany
- Languages
- German
What you'll do
- Advise customers by phone on insurance products for protecting brokered installment loans
- Determine each customer's individual needs and support them with tailored solutions using internal systems
- Consider customers' individual wishes and ensure high satisfaction through strong service orientation
- No cold calling - all customers are expecting the phone consultation
- Use modern communication tools and partners' digital closing options for efficient daily work
What we're looking for
- First experience in sales or customer contact (e.g. sales or telesales)
- Service-oriented with a great passion for loans
- A communication talent with an open and professional manner on the phone
- High reliability and a committed way of working
- Willingness to develop, high motivation and desire to get started with the team
Nice to have
- Ideally a completed commercial apprenticeship
Your team
Vertriebsteam
Sales team of nearly 50 finance professionals advising customers on loan protection after loan closing
Benefits
- Salary model with uncapped commission
- Internal career programs, further training and coaching offers
- 100% home office anywhere in Germany
- Fully digital onboarding with equipment sent before the job starts
- 30 days of vacation
- 10 child sick days in addition to the statutory entitlement
- Cooperations with sports providers for physical and mental health
- Diverse and inclusive environment with over 50 nations
How to get hired
- 1Apply in just 2 minutes and the team responds within 72 hours
- 2Applications accepted exclusively via the application form
- 3Apply with your CV or one-click in 2 minutes via the 'Jetzt bewerben' button
Apply
About FFG FINANZCHECK Finanzportale GmbH
The online loan comparison and go-to place for loans in Germany
Online loan comparison platform for Germany, named a Kununu Top Employer in 2022.
Mission
Shaping the digital credit market of the future
Key facts
- Hamburg, Germany
- Awarded Kununu Top Employer in 2022
- Sales team of nearly 50 finance professionals
- Team of over 50 nations
What they value
- Open culture with flat hierarchies and room to contribute
- Commitment to a diverse and inclusive environment