Claims Examiner - Auto

Contract type
Ongoing
Work mode
Remote
Experience
Senior · 5+ years

Job description

A Claims Examiner - Auto role at Sedgwick focused on analyzing and processing complex auto and commercial transportation claims, including reviewing coverage, investigating, determining liability and evaluating damages.

At a glance

Work mode
Remote

What you'll do

  • Processes complex auto commercial and personal line claims, including bodily injury and ensures claim files are properly documented and coded correctly
  • Responsible for litigation process on litigated claims
  • Coordinates vendor management, including the use of independent adjusters to assist the investigation of claims
  • Reports large claims to excess carrier(s)
  • Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution
  • Identifies and pursues subrogation and risk transfer opportunities; secures and disposes of salvage
  • Communicates claim action/processing with insured, client, and agent or broker when appropriate
  • Performs other duties as assigned
  • Supports the organization's quality program(s)
  • Travels as required

What we're looking for

  • Five (5) years of claims management experience or equivalent combination of education and experience required to include in-depth knowledge of personal and commercial line auto policies, coverage's, principles, and laws
  • In-depth knowledge of personal and commercial line auto policies, coverage's, principles, and laws
  • Knowledge of medical terminology for claim evaluation and Medicare compliance
  • Knowledge of appropriate application for deductibles, sub-limits, SIR's, carrier and large deductible programs
  • Strong oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Strong interpersonal skills
  • Good negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Service Expectations
  • Secure and maintain the State adjusting licenses as required for the position

Nice to have

  • Bachelor's degree from an accredited college or university preferred
  • Professional certification as applicable to line of business preferred

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About Sedgwick

Sedgwick has 33,000 colleagues who help people around the world who are facing the unexpected.

Key facts

  • 33,000 colleagues

What they value

  • Caring culture
  • Work-life balance