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Client Account Manager – Marketing Agency
Contract type
Ongoing
Work mode
Remote · Latin America, Africa, anywhere up to UTC+2
Experience
Senior · 5+ years
Job description
Agency-side Account Manager at Finch, a performance marketing agency, serving as the main strategic contact for a portfolio of clients. The role leads each client relationship and its strategy, coordinating channel specialists to deliver on business goals.
At a glance
- Work mode
- Remote · Latin America, Africa, anywhere up to UTC+2
- Languages
- English – fluent
What you'll do
- Own the strategy for each client account: goals, KPIs and quarterly roadmaps.
- Run recurring client meetings, manage stakeholders and document next steps.
- Read performance against business metrics (ROAS, CPA, CAC vs. LTV, organic growth) and coordinate actions with Finch's specialists.
- Find and scope growth opportunities: new channels, tests and budget expansions.
- Flag retention risks early and build mitigation plans across your portfolio.
What we're looking for
- 5+ years as an Account Manager or Account Director at a marketing agency (performance or digital).
- Experience owning several B2B client accounts at the same time: managing the client relationship, growing the account, and running the project management behind it.
- Experience as the Account Manager on advertising-driven accounts (Paid Search, Paid Social, Programmatic/DSP), coordinating the specialists who run each channel, with a solid grasp of attribution, KPIs and optimization logic.
- Fluent written and spoken English, and comfort leading strategic conversations with senior client stakeholders.
- A base in Latin America or Africa (or anywhere up to UTC+2), with availability to work roughly 9am–5pm US Central/Mountain time.
Nice to have
- Experience with SEO-driven accounts.
- Experience with US or international clients.
Benefits
High-caliber teammates: Collaborate with specialists in Paid Search, Paid Social, SEO, DSP, Creative, Analytics, and more.
- Work globally, stay flexible: Join a fully distributed team across the US, LATAM, Europe, and APAC.
- Meaningful impact from day one: Your work directly influences client outcomes and how Finch grows.
- A culture built on curiosity, transparency, and ownership: We share context and empower people to make decisions.
- Learning as a default: We encourage experimentation, cross-training, and growth as the company scales.
- Real work-life balance: We value high performance, not overwork.
Apply
About Finch
A performance marketing agency
Finch is a performance marketing agency. We run digital advertising and SEO for e-commerce and B2B brands.
Key facts
- performance marketing agency
- Fully distributed team across the US, LATAM, Europe, and APAC
- Specialists in Paid Search, Paid Social, SEO, DSP, Creative, Analytics
What they value
- Curiosity
- Transparency
- Ownership
- Learning as a default
- Real work-life balance