MR
CRM Consultant
Contract type
Ongoing
Work mode
Remote
Experience
Senior · 5+ years
Job description
A CRM Consultant at Massive Rocket who plans, executes and optimises multi-channel CRM campaigns in Braze for clients, translating client or strategy-team strategies into campaign execution. The role is client-facing and also guides the project team to ensure seamless execution and client satisfaction.
At a glance
- Employment
- Employee or contractor
- Work mode
- Remote
- Languages
- English – C1
What you'll do
- Lead the execution of CRM initiatives within the Braze platform for our clients across various channels
- Configure and customize the Braze platform to implement agreed-upon strategies and campaigns
- Design and execute targeted marketing campaigns using Braze's messaging capabilities
- Utilize Braze's segmentation and personalization features to tailor campaigns to specific audience segments
- Collaborate with the strategy team or other relevant stakeholders to ensure alignment between strategy and execution
- Partner with clients to understand their needs and develop tailored solutions that deliver lasting results
- Manage and analyze large datasets to understand customer behaviour and trends
- Master Braze and its features to deliver innovative solutions that elevate our clients' success
- Relevant document and reporting creation (e.g. measure and report on the performance metrics of executed campaigns)
What we're looking for
- 5+ years of experience in a Marketing Automation Specialist in the CRM space
- Strong skills in working with Braze, Salesforce Marketing Cloud or HubSpot
- Attention to detail, including QA of CRM Campaigns, Integrations & relevant documentation, ensuring accuracy and alignment with best practices
- Strong knowledge of digital marketing
- Understanding of relational databases and data structures
- Proactive mindset and ability to work in cross-functional teams
- Strong interpersonal and communication skills gained through experience in a client service environment (e.g., agency, client-facing role)
- Experience working an agency setting or client facing roles
- C1 level of English proficiency
Nice to have
- Braze Certifications (i.e Practitioner, Marketer)
- Extensive experience working with Braze platform, demonstrating proficiency in utilizing its features
- Experience in data analysis leveraging SQL
Benefits
- Rocket-Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else
- A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win
- A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond
- Remote-First for Life – Work from wherever you feel your best
- Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter
- Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable
Apply
About Massive Rocket
A rapidly scaling Braze and Snowflake agency
Massive Rocket is a rapidly scaling Braze and Snowflake agency. In just five years, we've grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting-edge web, mobile, cloud, data, and AI technologies.
Mission
To transform how digital marketing, product, and engineering teams connect
Key facts
- Digital marketing agency
- Rapidly scaling Braze and Snowflake agency
- Five years of growth
- Targeting $100M in revenue
- Global crew across Europe, the US, and beyond
- BYOD policy
- No visa sponsorship available
What they value
- Ownership
- Collaboration
- Growth