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Crypto Operations Associate - EMEA Coverage
Contract type
Ongoing
Work mode
Remote · Afghanistan, Albania, Algeria, Andorra +40
Experience
Mid-level · 3+ years
Job description
Operations role at Alpaca focused on daily monitoring and surveillance of customer activity, trading and cash management operations, and supporting the Anti-Money Laundering program. It is a global remote position with core hours around 9am to 5pm PT.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Afghanistan, Albania, Algeria, Andorra +40
What you'll do
- Primary responsibility for the daily monitoring and surveillance of all customer activity
- Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions
- Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
- Assist with customer onboarding, including KYC and account approval
- Review of general ledger accounts, identify and reconcile account discrepancies
- Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity
- Proactively drive impactful changes across workflows, policies and tools
- Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
- Ad hoc duties and projects as assigned
What we're looking for
- 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role
- Bachelor's degree or equivalent experience
- Familiarity with cryptocurrency, or a strong desire to learn
- Work effectively and supportively within a team environment as well as work independently
- Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment
- Must possess the ability to adapt to a rapidly changing business and regulatory environment
- Enjoys challenges and taking ownership of new responsibilities
- Inspired by Alpaca's mission and enthusiastic about supporting our customer base and growing the platform
Nice to have
- Startup mindset for a fast-paced, high-growth environment
- Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications
Benefits
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Apply
About Alpaca
Agent-first brokerage infrastructure
US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs.
Mission
Opening financial services to everyone on the planet
Key facts
- brokerage infrastructure / financial services
- Serves hundreds of financial institutions across 40 countries with institutional-grade APIs
- Includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts
- Deeply committed to open-source contributions and fostering a vibrant community
- Core values: Stay Curious, Have Empathy, and Be Accountable
What they value
- Stay Curious
- Have Empathy
- Be Accountable