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Dansk Kundeservicemedarbejder – Remote i Holland

Job Squad
Contract type
Ongoing
Work mode
Remote · Netherlands
Experience
3 years

Job description

Danish-speaking customer service role supporting GROHE customers with product issues by phone and email, based in the Netherlands with the option to work from home.

At a glance

Employment
Full-time · Employee (employment agreement)
Work mode
Remote · Netherlands
Languages
Danish – native, English – B2

What you'll do

  • Provide support to customers who own GROHE products.
  • Advise customers or arrange appointments with technicians.
  • Handle customer contacts by phone and by email.

What we're looking for

  • Speak and write Danish at native level and be fluent in English (B2).
  • Be willing to take part in a one-week training programme held in Zoetermeer.
  • Have a good understanding of and be comfortable handling computers.
  • Excellent problem-solving skills with exceptional ability to build interpersonal relationships.
  • Ability to handle multiple competing priorities, duties and tasks with excellent communication skills.

Nice to have

  • Experience with customer support is a plus.

Benefits

  • Relocation package including flight, airport pickup and accommodation.
  • Group activities.
  • Remote position allowing you to work from home as long as you are in the Netherlands.
  • Contribution to your health insurance and pension.
  • An indefinite contract with a two-month probation period.
  • Competitive benefits including salary, relocation package, holiday, health insurance contribution and gym membership.
  • Fully paid 6-day training with the opportunity to learn about customer support and Royal Canin.
  • Many company events to get to know your colleagues.

How to get hired

  1. 1One-week training programme held in Zoetermeer, with a hotel provided if you live more than an hour away.

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About Job Squad

Job opportunities in an international working environment in the Netherlands.

Recruitment agency placing Danish-speaking candidates in jobs in the Netherlands.

Mission

Help people gain work experience and personal development outside Denmark.

Key facts

  • Applicants must have an EU passport.
  • The client is GROHE, seeking Danish customer service employees.

Partners & customers

GROHE

What they value

  • It matters that you feel your workplace is like your second home.