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Delivery Manager
Contract type
Ongoing
Work mode
Remote · London, United Kingdom
Experience
Mid-level · 2+ years
Job description
Delivery Manager at Goodstack responsible for leading and scaling a team of 20 grant specialists, owning day-to-day delivery of grant prospecting, writing and submission, and building processes to ensure quality and timeliness.
At a glance
- Work mode
- Remote · London, United Kingdom
What you'll do
- Manage a growing grant writer team of 20 people.
- Ensure the team completes their backlog of tasks each day.
- Ensure that there are no overdue tasks (unless they absolutely cannot be completed that day).
- Ensure that all blockers are communicated effectively to the product/engineering team.
- Creatively problem-solving to help unblock grant writers.
- Create and manage the correct processes so that grant prospectors, grant writers, and grant submitters all work seamlessly together.
- Establish blind QA reviews across delivery pods to maintain high proposal standards.
- Own recruiting, onboarding, performance evaluations, and promotion tracks for the grant writers, providing direct coaching on complex mechanisms like federal NOFOs, logic models, and multi-year program budgets.
- Monitor pipeline density across all 400 accounts to smooth out deadline clustering, reallocate overflow work across pods, or deploy a vetted bench of contract writers during peak funding cycles (e.g., Q2/Q4 deadlines).
- Standardize narrative frameworks, boilerplate language libraries, AI-assisted research tools, and submission workflows to shorten drafting cycles without compromising personalization.
- Partner with the Head of Client Success to define realistic production timelines, enforce submission milestones, and serve as an escalation buffer to protect writers from scope creep and unvetted, last-minute client requests.
- Manage hiring; interviewing grant writers, onboarding them, and ramping them up.
- Own reporting; producing weekly reports around grant writer delivery and blockers/bottlenecks to the leadership team.
What we're looking for
- At least two years of experience managing large teams doing repetitive tasks.
- Experience working in the impact/nonprofit space with specific knowledge of the grant writing process.
- Managing knowledge economy workers.
- A strong university degree/education.
- Experience with a scaling startup (Series A and beyond).
Your team
grant specialists team
A growing team of 20 grant specialists covering grant prospecting, writing, and submission.
Benefits
- Salary reviews and share options becoming an integral part of our growth and share in the company's success
- Goodstack's Workplace Giving
- Vitality Plus - Private health insurance
- £250 Brighten your day annual budget
- £1000 Learning & development annual budget
- Goodstack library
- Tasty Tuesday! Office lunch is on the company
- Slow run club Wednesday
- Paid days off to volunteer for non-profit causes
- Paid days to attend conferences
- Paid day off on your birthday!
- 25 days annual leave, plus paid public holidays
- Paid sick leave
- Paid wellness leave
- Parental leave
- Workplace nursery scheme
- Pension (with tax-efficient salary sacrifice option)
- UK cycle-to-work scheme
- Ecologi carbon offsetting
- Flexible working hours
- WFH budget upon joining
Apply
Direct apply at Goodstack
Opens the job posting at Goodstack
About Goodstack
A world where doing good is built into everything we do
Goodstack is a fast growth, AI-native social impact startup that powers global change through technology. It enables companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams.
Mission
To revolutionize how the world does good.
Key facts
- 2017
- London
- social impact technology
- Backed by General Catalyst, the same investors behind Stripe and Airbnb
- In 2025 alone, we facilitated $5 billion in donations to good causes
- Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio, as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam, use Goodstack
Partners & customers
GoogleOpenAITikTokLinkedInHSBCAtlassianTwilioRed CrossCancer ResearchOxfam
What they value
- Diversity, Equity & Inclusion