Demo Architect, EMEA
Job description
Demo Architect at GitLab who builds and maintains the tools, applications, and infrastructure supporting field demos, workshops, trials, and internal test environments. The role blends software engineering, infrastructure work, and collaboration with sales and solutions architecture teams.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Germany, Poland
What you'll do
- Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments.
- Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners.
- Provision and support infrastructure that enables hands-on customer experiences across GitLab.com, demo instances, and internal environments.
- Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions.
- Learn and document go-to-market workflows (e.g., how teams run demos/workshops/trials) and automate the steps that waste time.
- Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors.
- Advise on sales opportunities when specialized technical demo support or custom solutions are needed.
- Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat.
- Support internal teams that rely on demo or test infrastructure, helping keep those environments available and useful.
- Troubleshoot urgent demo/workshop environment issues under pressure and communicate status clearly to stakeholders.
What we're looking for
- Experience building software, systems, or internal tools that support technical users or business teams.
- Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation.
- Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows.
- Familiarity with monitoring/observability tools to shorten investigation time when something breaks.
- Comfort communicating and collaborating with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering.
- Understanding of how to design and iterate on solutions for usability and repeatability, not just technical correctness, with awareness that the end user may be a seller or Solutions Architect.
- Ability to operate independently in a remote, asynchronous environment, with willingness to travel periodically for team offsites and occasional in-person planning/whiteboarding sessions.
- Exposure to technical demos, workshops, trials, or enablement assets, and/or interest in learning the pre-sales context; transferable experience from software engineering, site reliability engineering, systems engineering, solutions architecture, or similar technical paths.
Your team
Demo Architect team
A small, globally distributed group that supports the field's demo, workshop, and trial experiences by maintaining shared tooling and the infrastructure behind internal demo and test instances used across GitLab, collaborating asynchronously across regions.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Apply
About GitLab
The intelligent orchestration platform for DevSecOps
GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
Key facts
- DevSecOps software
- More than 50 million registered users
- More than 50% of the Fortune 100 trust GitLab
- All team members expected to incorporate AI into their daily workflows
- GitLab hires new team members in countries around the world
- All roles are remote, however some roles may carry specific location-based eligibility requirements