Deployment Strategist - Chile
Job description
A Deployment Strategist at ElevenLabs works with a team of Forward Deployed Engineers, Go-to-Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, the enterprise AI platform, against customers' challenging problems. The role focuses on understanding customer AI transformation goals, owning flagship deals end-to-end, and embedding with strategic customers to drive delivery outcomes.
At a glance
- Work mode
- Remote · Chile
- Languages
- English – fluent, Spanish – fluent
What you'll do
- Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents
- Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close
- Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team
- Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life
- Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives
- Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap
- Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers
- Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes
What we're looking for
- 3+ years of experience working with customers in a technical capacity
- Experience in product development, delivery, and change management
- Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners
- Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams
- Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions
- A proven track record of taking ownership of complex, ambiguous projects and delivering results
- Adaptability to work across different customer environments, industries, and technical use cases
- Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks
- Ability to creatively map enterprise use cases and workflows to AI systems
- Fluency in English and Spanish and a deep understanding of the regional and cultural nuances
Nice to have
- Direct enterprise customer experience is preferred
Your team
Deployment Strategists
A driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists
Benefits
Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities
Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
- Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend
Apply
About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs is an AI research and product company. It launched in January 2023 with the first human-like AI voice model and serves millions of users and thousands of businesses. It has expanded from voice into three main platforms: ElevenAgents, ElevenCreative and ElevenAPI.
Mission
Transforming how we interact with technology
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Expanded from voice into three main platforms: ElevenAgents, ElevenCreative and ElevenAPI
- ElevenCreative supports 70+ languages
Partners & customers
What they value
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy
- Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations
- Excellence everywhere: Everything we do should match the quality of our AI models
- Global team: We prioritize your talent, not your location