AA
Developer Relations and Community Manager
Contract type
Ongoing
Work mode
Remote
Experience
3 years
Job description
Developer Relations and Community Manager at Axelera AI, responsible for growing the developer base using Axelera technologies and building trust within the developer and customer community.
At a glance
- Work mode
- Remote
What you'll do
- Act as the primary point of contact across the community platform (Gainsight experience helpful), GitHub, and social channels — responding to technical questions, moderating discussions, and helping developers debugging real deployments (driver issues, SDK compatibility, performance tuning) get to the right resource or person
- Develop and share content that resonates with a technical audience — product update posts, tutorials, social updates, and newsletters
- Use AI tools to accelerate drafting, repurposing, and localizing content, while maintaining a distinct human voice and technical accuracy, reviewing and fact-checking every AI-assisted piece before it goes out
- Maintain relationships with key influencers, edge AI leaders, and power users already active in the community, including hobbyists and integrators who've built on Metis with Raspberry Pi, Home Assistant, and similar maker-space tools
- Organize and host community events, webinars, and meetups (in person and virtual) tied to product launches and major industry events (e.g. ISC West, Embedded World)
- Showcase Voyager SDK and Metis AIPU capabilities to the community, gather and route feedback to product teams, and advocate for community-requested features and model zoo additions
- Grow the community organically while keeping signal-to-noise high, maintaining a healthy forum (tagging, categorization, response-time SLAs) and using AI-assisted tools to triage and route incoming questions
- Track community engagement and health metrics (response times, resolution rates, sentiment, growth), and use AI-assisted analysis to spot trends and surface actionable insights
- Encourage contributions to Voyager SDK (issues, forks, PRs), highlight community-built solutions, and work with community members and internal engineering to help resolve technical issues posted publicly
What we're looking for
- Solid understanding of the AI hardware landscape, with experience in community management or developer relations in a technical (ideally semiconductor, embedded, or AI/ML tooling) company
- An existing presence or credibility within AI/developer communities, with a track record of building relationships with technical stakeholders
- Excellent written and verbal communication, able to translate SDK-level and hardware-level detail into clear, engaging content for a range of audiences (from hobbyists to enterprise engineers)
- Comfortable in developer-facing platforms (GitHub, forums, Discord/Slack-style tools) as well as standard social channels and community management tooling
- Demonstrated, practical fluency with modern AI tools (LLM-based writing/research assistants, AI-assisted analytics, content generation tools) and good judgment about when human review and accuracy checks are non-negotiable
- Good working understanding of the software/SDK development lifecycle, enough to follow technical discussions around model deployment, drivers, and pipeline building
- Experience with or genuine interest in the maker community (Raspberry Pi, Arduino, single-board computers, home automation)
- Genuine interest in supporting a technical, self-sustaining community — not just growing numbers, but keeping it useful and trustworthy
- Able to design and execute community strategies that drive both engagement and genuine product adoption
- Comfortable working with engagement data and metrics, including using AI-assisted tools to process and interpret them, to inform community strategy
Apply
About Axelera AI
Creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us
Axelera AI is a deep-tech company that has launched its Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and has visibility into a strong business pipeline exceeding $100 million.
Key facts
- AI hardware / semiconductor
- Launched the Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance
- Visibility into a strong business pipeline exceeding $100 million
- Global industry pioneer