Devices & IOT Field Engineering Manager
Job description
Lead a regionally-focused team of Field engineers in Presales and Professional Services activities, helping customers with solution architecture, design and delivery for embedded Linux and connected devices. The role is globally remote, running a team in one of three Geos: Americas, EMEA or APAC.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Americas, EMEA, APAC
- Languages
- English – fluent
What you'll do
- Leading and developing a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
- Planning and driving progress on agreed goals and projects
- Partnering with the leadership team
- Developing and championing engineering excellence and organisational practices
- Coaching, mentoring, and offering career development feedback
- Solving customer problems by promoting our technologies and being a trusted advisor
- Working remotely in a single major time zone
- Identifying and measuring team health indicators
- Implementing disciplined engineering processes
- Representing your team and product to stakeholders, partners, and customers
- Providing market feedback to Product and Engineering teams, and being a critical part of Ubuntu's future
What we're looking for
- Exceptional academic track record from both high school and university
- Undergraduate degree in Computer Science or a compelling narrative about your alternative chosen path
- Extensive embedded Linux experience - Yocto or other
- Extensive Linux experience - Debian or Ubuntu preferred
- Ability to manage a small team
- Experience with customer engagements
- Professional written and spoken English
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Result-oriented, with a personal drive to meet commitments
- An ability to communicate the business benefits of technology
- An humble learner and quick study
- Ability to travel internationally twice a year for company events up to two weeks long
Nice to have
- RTOS experience
- Additional languages (both the programming and human kinds)
- Previous experience working in a remote-first, diverse, distributed company
Your team
Embedded Field Engineering
Regionally-focused team of Field engineers in Presales and Professional Services, helping customers with solution architecture, design and delivery.
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
- Performance-driven annual bonus or commission
Apply
About Canonical
The company that publishes Ubuntu
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Its platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles.
Mission
To enable companies to make fleets of very secure connected devices and to be at the forefront of the global move to open source.
Key facts
- 1200+ colleagues
- 2004
- Open source software and operating systems
- 1200+ colleagues in 75+ countries
- Very few office based roles
- Founder-led, profitable and growing
- Most colleagues have worked from home since its inception in 2004
- Teams meet two to four times yearly in person
What they value
- Excellence
- Diversity of experience, perspectives, and background
- Fair consideration
- Fairness globally