DevOps Engineer, Edge and Developer Experience (Remote Eligible in Bulgaria)
Job description
DevOps Engineer II on the Edge and Developer Experience team, operating Smartsheet's edge proxy platform and internal engineering tooling. The role is remote from Bulgaria and reports to an engineering leader in Bulgaria.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Bulgaria
- Languages
- English – fluent
What you'll do
- Assist in maintaining, upgrading, and extending a high-performance reverse proxy, including writing Go and Python automation, managing container images on hardened Linux bases, and working with CDN and traffic management capabilities
- Implement Terraform/Terragrunt modules and live environment configurations for EKS clusters, load balancers, IAM roles, and supporting AWS services
- Assist in managing multi-region EKS deployments via GitOps workflows (e.g., FluxCD, ArgoCD) and Helm charts
- Help design, maintain, and improve shared GitLab CI/CD pipeline templates used across team repositories, embedding DevSecOps guardrails
- Build tooling for tasks such as container image patching, EKS AMI rotation, and automated patching cycles
- Help provision and maintain Datadog SLOs, monitors, and dashboards; participate in the team's on-call rotation responding to incidents
- Assist in the rollout and integration of various platforms to reduce cognitive load for engineering teams
- Leverage AI-based workflows within your domain to improve project execution, infrastructure design, and debugging
What we're looking for
- 2–4 years of experience in DevOps, Platform Engineering, or Site Reliability Engineering
- A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience
- Hands-on experience with Terraform for managing cloud infrastructure
- Experience with Kubernetes operations and AWS services (EKS, VPC, IAM, ECR)
- Proficiency in at least one general-purpose programming language — Go or Python preferred — for building operational automation
- Experience designing or maintaining CI/CD pipelines (GitLab CI/CD preferred)
- Familiarity with container image security practices and GitOps workflows
- A strong operational mindset with a willingness to participate in on-call rotations and incident response
- Excellent verbal and written communication skills; fluency in English is required
- Familiarity with leveraging AI-based workflows to author or maintain code/infrastructure
- Legally eligible to work in Bulgaria on an ongoing basis
Nice to have
- Understanding of reverse proxies, API gateways, or load balancers (NGINX, HAProxy, or equivalent)
- Familiarity with FedRAMP or AWS GovCloud operational constraints
- Experience managing Datadog resources via infrastructure as code
- Experience integrating internal developer portals or feature flag management tools
Your team
Edge and Developer Experience team
Collaboratively operates Smartsheet's high-performance edge proxy platform and drives the adoption of internal engineering tooling; the edge proxy serves as the entry point for all traffic across Smartsheet's commercial and FedRAMP-authorized US Government environments.
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About Smartsheet
Magic at work
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter.
Mission
Uniting human teams with AI agents by orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, creating space for people to focus on judgment, creativity, and big thinking.
Key facts
- Over 20 years in business
- Edge proxy serves as the entry point for all traffic across Smartsheet's commercial and FedRAMP-authorized US Government environments
What they value
- Ideas are heard
- Potential is supported
- Contributions have real impact
- Freedom to explore, push boundaries, and grow beyond your role
- Welcomes diverse perspectives and nontraditional paths