Director RevOps
Job description
Director of Revenue Operations at Sword Health, leading the team responsible for CRM and systems, pipeline and forecasting, deal desk and contracting, and commercial reporting across the employer and health plan markets. The role partners with sales leadership on how the company plans, sells and closes.
At a glance
- Work mode
- Remote
- Pay
- EUR 119,000 – 187,000 / year
What you'll do
- Lead and grow the RevOps team (systems, analytics): set priorities, run the intake process and coach the team on stakeholder management
- Own the forecasting process and pipeline hygiene: stage definitions, exit criteria, inspection cadence and weekly forecast calls with sales leadership
- Own the GTM tech stack and roadmap (Salesforce, CLM, Gong, enrichment and BI tools) and keep data quality high enough that leaders trust the numbers
- Build and maintain commercial reporting: pipeline coverage, conversion, cycle time, win rates, bookings and rep productivity
- Support annual and quarterly planning: territory design, capacity models, quota setting and compensation plan operations
- Find and remove friction in the deal lifecycle, using automation and AI to give sellers time back
What we're looking for
- 8+ years in Revenue Operations, Sales Operations or Deal Desk, with 3+ years managing a team
- Deep, hands-on Salesforce expertise (objects, flows, reporting) and experience owning a GTM systems roadmap
- Track record of building forecasting and pipeline management processes that sales leaders actually use
- Experience running or partnering closely with a Deal Desk on enterprise contracts with multiple stakeholders
- Strong analytical skills (SQL or BI tools a plus) and the judgement to know which numbers matter
- Experience with CPQ/CLM tools (Ironclad, Spotdraft or equivalent) and Gong
- Experience applying AI or automation to RevOps workflows
Your team
Revenue Operations
A small senior team covering systems and analytics, led by the Director of Revenue Operations.
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About Sword Health
AI Care
Sword is both a clinical-centric frontier AI lab and an applied AI platform, reimagining how care is delivered at scale. Since 2020, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health, and is now moving toward a fully AI-native, 24/7 care program bringing physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience.
Mission
Building AI to heal billions and unlock humanity's full potential; pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment.
Key facts
- 2020
- Healthcare / AI Care
- More than 700,000 members across three continents have completed over 10 million AI sessions
- 1,000+ enterprise clients
- Helped clients avoid more than $1 billion in unnecessary healthcare costs
- Backed by 42 clinical studies and 44+ patents
- More than $500 million raised
Partners & customers
What they value
- AI fluency is a core expectation: Explorer (Level 1) uses AI daily to boost personal productivity; Builder (Level 2) creates workflows and tools that elevate the whole team; Integrator (Level 3) embeds AI into products and processes at scale