Employee Relations Partner
Job description
First Employee Relations hire at ElevenLabs, building and running a dedicated ER function that handles sensitive People cases across many jurisdictions. The role leads formal performance processes, investigations, grievances and disciplinary matters in partnership with Legal and People Partners.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Europe
What you'll do
- Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners
- Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome
- Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal
- Partner with in-house employment counsel and, when necessary, outside counsel to assess risk
- Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time
- Keep the case log and report on patterns, risks, and trends by team, region, and case type
- Build playbooks, templates, and training that raise lead capability and cut avoidable cases
- Build out a self-serve ER flow for leads, so that common ER cases become scalable
- Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows
What we're looking for
- Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company
- Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness
- Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel
- Skilled in writing clear, defensible documentation and coaching leads through hard conversations
- Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour
- Comfortable building process as well as running cases, as the ER function is still being built
Nice to have
- Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus
Your team
Employee Relations (ER)
A dedicated ER function being built; this is the first ER hire.
Benefits
Annual team offsite: entire team gathers in a new location each year - past offsites have included Croatia, Italy and Cancún
- Innovative culture: part of a generational opportunity to define the trajectory of AI
- Growth paths: countless opportunities to drive impact beyond your immediate role and responsibilities
- Learning & development: annual discretionary stipend for professional development
- Social travel: annual discretionary stipend to meet up with colleagues each year
- Co-working: monthly co-working stipend if you're not located near one of our main hubs
Apply
Direct apply at ElevenLabs
Opens the job posting at ElevenLabs
About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses, from fast-growing startups to large enterprises. It has expanded from voice into three main platforms: ElevenAgents, ElevenCreative and ElevenAPI.
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding; last valuation was $22B
- Expanded from voice into three main platforms: ElevenAgents, ElevenCreative and ElevenAPI
- Scaling from 1,000 → 4,000 employees across 50+ countries
- ElevenCreative supports 70+ languages
Partners & customers
What they value
- High-velocity: rapid experimentation, lean autonomous teams, and minimal bureaucracy
- Impact not job titles
- AI first
- Excellence everywhere
- Global team: we prioritize your talent, not your location