Employee Relations Partner
Job description
First Employee Relations hire at ElevenLabs, responsible for leading sensitive People cases (performance, investigations, grievances, disciplinaries) and building out a dedicated ER function. The role partners with Legal and People teams across many jurisdictions as the company scales.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · East Coast USA, Europe
What you'll do
- Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners
- Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome
- Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal
- Partner with in-house employment counsel and, when necessary, outside counsel to assess risk
- Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time
- Keep the case log and report on patterns, risks, and trends by team, region, and case type
- Build playbooks, templates, and training that raise lead capability and cut avoidable cases
- Build out a self-serve ER flow for leads, so that common ER cases become scalable
- Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows
What we're looking for
- Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company
- Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness
- Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel
- Skilled in writing clear, defensible documentation and coaching leads through hard conversations
- Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour
- Comfortable building process as well as running cases, as the ER function is still being built
Nice to have
- Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus
Your team
Employee Relations (ER)
A dedicated ER function being built; this is the first ER hire.
Benefits
Annual team offsite: entire team gathers in a new location each year - past offsites have included Croatia, Italy and Cancún
- Innovative culture: part of a generational opportunity to define the trajectory of AI
- Growth paths: countless opportunities to drive impact beyond immediate role and responsibilities
- Learning & development: annual discretionary stipend for professional development
- Social travel: annual discretionary stipend to meet up with colleagues each year
- Co-working: monthly co-working stipend if not located near one of the main hubs
Apply
Direct apply at Elevenlabs
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About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs is an AI research and product company that launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses, from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Its platforms are ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image, and video generation across 70+ languages), and ElevenAPI (access to AI audio foundational models).
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Scaling from 1,000 to 4,000 employees across 50+ countries
- Investors include Andreessen Horowitz, ICONIQ Growth and Sequoia
Partners & customers
What they value
- High-velocity: rapid experimentation, lean autonomous teams, and minimal bureaucracy
- Impact not job titles
- AI first
- Excellence everywhere
- Global team: we prioritize your talent, not your location