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Enterprise Sales Engineer - UK/Ireland
Contract type
Ongoing
Work mode
Remote
Experience
Senior · 5+ years
Job description
An Enterprise Sales Engineer partners with Account Executives to help enterprise customers understand and adopt Datadog, leading technical evaluations and demos. The role focuses on winning new business and expanding existing accounts through technical advisory.
At a glance
- Work mode
- Remote
What you'll do
- Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
- Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions
- Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
- Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
- Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally
- Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction
- Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
- Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers
What we're looking for
- 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
- Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
- Strong communication skills, with the ability to explain technical concepts to a range of audiences
- A consultative approach to problem-solving and customer engagement
- Ability to manage multiple opportunities and priorities in a fast-paced environment
- Growth mindset by embracing change and AI tools
- Willingness to travel as needed to support customer engagements
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Apply
About Datadog
The leading observability and security platform for the AI era
Datadog provides businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
Key facts
- observability and security platform
- Trusted globally by Fortune 500 companies and high-growth AI leaders