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Enterprise Solutions Engineer - Colombia
Contract type
Ongoing
Work mode
Remote · Colombia
Experience
3 years
Job description
Solutions Engineer at ElevenLabs who scales technical solutions for enterprise customers, supporting sales teams and architecting integrations of the voice AI platform.
At a glance
- Work mode
- Remote · Colombia
- Languages
- English – fluent, Portuguese – fluent
What you'll do
- Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
- Work directly with technical contacts from customers and prospective customers to provide bespoke support and architect solutions.
- Craft compelling technical demonstrations that clearly communicate the product's value proposition.
- Create technical enablement resources that amplify the sales team's effectiveness and technical fluency.
- Build self-service tools and documentation that empower customers to implement solutions independently.
- Identify opportunities to productize common integration patterns or features, and work with product teams to make these real.
What we're looking for
- Passionate about AI, technology and ElevenLabs products.
- Enjoy working directly with customers, iterating on solutions and providing tailored support.
- Have a talent for identifying patterns that can be standardized and scaled.
- Have strong empathy for customers, sales and product teams.
- Have a strong technical background to help customers architect integration between our solutions and their existing solutions.
- Experience working with customers (including in student clubs or side projects).
- Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills with the ability to adapt messaging to different audiences.
- Fluency in English and Portuguese and a deep understanding of the regional and cultural nuances.
Nice to have
- Preferably based in São Paulo, Brazil.
Benefits
- Innovative culture: part of a generational opportunity to define the trajectory of AI.
- Growth paths: countless opportunities to drive impact beyond immediate role and responsibilities.
- Learning & development: annual discretionary stipend for professional development.
- Social travel: annual discretionary stipend to meet up with colleagues each year.
- Annual team offsite: entire team gathers in a new location each year (past offsites included Croatia, Italy and Cancún).
- Co-working: monthly co-working stipend if not located near one of the main hubs.
Apply
Direct apply at ElevenLabs
Opens the job posting at ElevenLabs
About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses, from fast-growing startups to large enterprises. It has expanded from voice into three main platforms: ElevenAgents, ElevenCreative and ElevenAPI.
Key facts
- 2023
- AI research and product
- Raised $781M in funding
- Last valuation was $22B
- Serves millions of users and thousands of businesses
- Expanded from voice into ElevenAgents, ElevenCreative and ElevenAPI
- ElevenCreative supports 70+ languages
Partners & customers
Deutsche TelekomMeta
What they value
- High-velocity
- Impact not job titles
- AI first
- Excellence everywhere
- Global team