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Founder's Associate, Operations

Discovered
Contract type
Ongoing
Work mode
Remote
Experience
Junior / entry level · 1+ years

Job description

Operations role at a search and AI visibility agency serving B2B SaaS companies, running the company's operational backbone across invoicing, payments, payroll, onboarding and process automation. The role is fully remote and offers a path to grow into a Chief of Staff position.

At a glance

Work mode
Remote
Languages
English – fluent

What you'll do

  • Process supplier bills and expenses, and prepare payment runs for founder approval
  • Prepare monthly contractor payroll across currencies, check it against agreed rates, and send it for approval
  • Track affiliate and referral partners, calculate commissions and prepare payouts
  • Raise client invoices and keep the receivables list current
  • Chase late payments politely and persistently, and escalate when needed
  • Keep a simple weekly cash position for the founders
  • Run onboarding and offboarding for contractors and clients: contracts, accounts, tool access, checklists
  • Keep contractor records, agreements and rates up to date
  • Take on any manual process the founders hand you, document it, and automate it where you can
  • Run founder projects from start to finish and keep a weekly list of open items
  • Be the main contact for our UK accountant on document requests

What we're looking for

  • 1 to 3 years in any role involving operations, admin, finance, customer work or STEM. Strong recent graduates are welcome
  • Regular, hands-on use of AI tools like Claude, Claude Code or Codex in your daily work. You can show us something you've built or automated with them
  • Clear written and spoken English: you'll be emailing clients, contractors and partners
  • You're comfortable talking to clients about money, and you can chase a late payment while keeping the relationship warm
  • You figure things out: when something's manual, you hack together a fix with Claude, Codex or no-code tools without being asked

Nice to have

  • Any exposure to invoicing, payroll or bookkeeping
  • Experience at a startup or agency
  • Has connected AI tools to other software (MCP, APIs, Zapier, n8n)
  • Familiar with Stripe, Xero/QuickBooks, Notion or ClickUp

Benefits

  • Training on every process, then real ownership of it
  • Direct access to the founders and a clear path to grow into a Chief of Staff role
  • Fully remote, +-4 hours with CET

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About Discovered Labs

Search and AI visibility agency working with B2B SaaS companies

Discovered Labs is a search and AI visibility agency working with B2B SaaS companies.

Key facts

  • Search and AI visibility agency
  • Works with B2B SaaS companies