Founding Operations & Systems Lead
Job description
A product role at Odin owning how the company operates: triaging operational problems, automating deal operations workflows with AI, and leading the core deal operations team to reduce cost per deal.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · London, United Kingdom
- Languages
- English
What you'll do
- Triage every operational problem before it reaches product and engineering: scope it precisely for engineering or build it yourself
- Reduce cost per deal through big early process replacements and many small changes
- Sit with the deal operations team, learn each workflow end to end, then build what replaces it, mostly without engineering
- Decide what belongs in processes and what doesn't; reject requests from sales that don't scale and aren't highly profitable; kill ways of working that exist for no good reason
- Lead the core deal operations team, deciding where their time goes while rebuilding the work around them
What we're looking for
- Clear evidence, at work or in own time, of building real solutions with AI with no budget and no engineers; buying a tool or setting up workflows in Sheets doesn't count; want to see what you've shipped in Claude Code or similar
- Founder or product DNA: founded something, been early on a founding team, or worked as a product manager, usually four or more years of experience and a track record of finishing what you start
- Systems thinker: look at any process the way a good product manager looks at a product; think about the whole business, not just your corner of it
- Find it physically difficult to accept inherited convention, industry givens or third-party constraints
- In the details and extremely on top of things: understand every aspect of systems end to end, close loops, chase, push hard to get things done
- Numerate: comfortable with financial mechanics and strong mental arithmetic; automating carry, allocations, fee calculations, distributions and their edge cases
Nice to have
- Regulated financial services background: fund administration, custody, payments, brokerage, audit, tax or another back office function
Your team
Deal operations
The core deal operations team, which the role leads while rebuilding the work around them
Benefits
Private health insurance (Vitality), paid sick leave including support for pregnancy loss and fertility treatments, and access to Spill for mental health support
- £1,000 annual budget for health, therapy or fitness
- Enhanced maternity, adoption, paternity and partner leave
- 4% employer pension contribution with salary sacrifice options
- 25 days annual leave, 2 wellness days and flexible bank holidays (33 days total)
- Up to 6 weeks per year working from anywhere globally
- An additional day of leave for your birthday
How to get hired
- 1Call with our Head of People
- 2In-person session with the founders where you solve a real Odin problem end to end with AI
- 3Final with the founders
- 4Three stages, usually inside two weeks, with detailed feedback within 24 hours of each one; the last two can run on the same day
Apply
Direct apply at Odin
Opens the job posting at Odin
About Odin
Building the investment infrastructure for the future of private markets
Odin's first product is a full-stack platform for launching and running private investment firms, allowing you to run everything from your phone - think Shopify for VC and PE. It handles legal structuring and investor onboarding, KYC/AML, payments, tax, reporting, and exits.
Mission
Make it radically easier to raise and deploy capital, so that anyone, anywhere, can back the companies and ideas they believe in.
Key facts
- Private markets investment infrastructure
- Trusted by over 10,000 angels, VCs, and founders
- Administers over $750m in assets, covering investments from pre-seed to series E
- On track for roughly 700 deals a year
- Will process $500m-$750m of investment in 2026
- Next goal is 7,000 deals a year and billions in annual investment flows
- Believes this can be achieved with a team of around 50 people
- Operations run on around 50 processes, some code and some people, plenty still held together by spreadsheets
Partners & customers
What they value
- Reason from the ground up
- Speed begets speed
- Take ownership
- Brutal honesty
- Truly excellent customer service