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Founding Strategy and Operations Analyst role
Contract type
Ongoing
Work mode
On-site · London, United Kingdom
Experience
Mid-level · 2+ years
Job description
Founding Strategy & Operations Analyst at ClaimSorted, responsible for building the operational capability behind scalable claims handling. The role involves using data to find problems and running projects that fix them across the company.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- On-site · London, United Kingdom
- Languages
- English
What you'll do
- Design and implement efficient claims processes and procedures, and make sure they are adopted and hold up as the team grows
- Build and manage the KPIs and metrics used to handle claims and run the organisation as efficiently as possible
- Analyse operational data to understand problems, surface insights, and turn them into practical solutions
- Take ownership of small projects and support complex cross-functional initiatives, from scoping through to delivery
- Work with teams across the company to make operational changes land quickly
What we're looking for
- 2+ years of experience in consulting, data or analytics, or operations at a startup, tech firm or consultancy
- Demonstrated experience working with data to provide insights, understand problems and deliver effective solutions
- Demonstrated experience implementing solutions and running small projects or changes
- Strong written and spoken communication, with a proven ability to work cross-functionally
- A generalist mindset: comfortable picking up whatever problem matters most and moving quickly
Nice to have
- Insurance or claims experience
Benefits
- Generous, transparent equity participation
- 28 days annual leave plus bank holidays
- 30 days of remote work annually
- Private medical insurance
- Pension contributions
- Company offsites
- Accelerated promotion track in a high-growth environment
Apply
About ClaimSorted
Building a More Resilient World
ClaimSorted is changing how insurance claims are handled, creating the company that will define how claims are handled for the next generation. The world's largest insurers and Fortune 500 companies already trust us to handle their claims and manage their risk.
Mission
Building a more resilient world where people and businesses have the confidence to go after bigger opportunities.
Key facts
- InsurTech
- Grew 10x in the past year
- Raised one of the largest InsurTech rounds of its kind
- Backed by Y Combinator, Atomico and Eurazeo
- World's largest insurers and Fortune 500 companies trust us to handle their claims and manage their risk
Partners & customers
Y CombinatorAtomicoEurazeo
What they value
- Move Fast – Act decisively, iterate quickly, optimise for momentum
- Always Overdeliver – We exceed expectations in everything we do
- Think Customer-First, Always – The customer experience drives every decision
- Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough'
- Say It How It Is – Transparency and direct communication build trust