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Freelance E-Commerce Operations & AI Manager - Right Hand to the CBO - 25 - 30h/week

Time to hire
Contract type
Freelance
Work mode
Remote · Amsterdam
Experience
Senior · 5+ years

Job description

A freelance operational and administrative right hand to the CBO of a DTC jewelry brand, taking over operations, website/CRO, marketing coordination and admin work while automating recurring tasks with AI. The first three months focus on taking work off the CBO's plate and learning processes, after which automation and wider ownership follow.

At a glance

Employment
Freelance · Independent contractor
Work mode
Remote · Amsterdam
Languages
English – fluent, German

What you'll do

  • Operations: check stock against launches and campaigns, track the manufacturing partner (delays, open orders, quality) and keep new designs on schedule from brief to first order
  • Website & CRO: keep product pages, FAQs and prices up to date, QA before go-live, brief developers and suggest UX and conversion improvements
  • Marketing: coordinate with performance marketing and the newsletter agency, support influencer marketing and whitelisting, and bring ideas to the social team
  • Business: understand the product catalogue deeply – what sells and why – and help take customer service to the next level by weighing cost against value
  • Admin: run the CBO's week – agendas, notes, action items and a weekly status update
  • AI: spot recurring tasks and automate them with the best AI tools available
  • Handle follow-ups, QA, reporting and automations independently; prepare decisions on launches, pricing and budgets for the CBO

What we're looking for

  • Around 5 years in e-commerce or DTC, ideally fashion, jewelry or beauty
  • Experience in UX and conversion rate optimisation (e.g. A/B tests, product pages, checkout)
  • Daily, hands-on use of AI tools of all kinds, and keeping up with what is new
  • Very structured, proactive and persistent in closing loops
  • Fluent English
  • Experienced freelancer, comfortable working remotely in Slack

Nice to have

  • Influencer marketing or whitelisting experience
  • Shopify, Klaviyo, Gorgias, ClickUp or Modash
  • Content creation for Instagram or TikTok
  • Based in Amsterdam

How to get hired

  1. 1Send a short introduction about your background, the e-commerce projects you've worked on, and how you've used AI to improve workflows or automate tasks

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About the company

A DTC jewelry brand (client of the recruiter).