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Global Benefits Specialist (Employee Benefits & Compliance)
Contract type
Ongoing
Work mode
Remote
Experience
Mid-level · 3+ years
Job description
The Global Benefits Specialist supports the design, implementation, and administration of global benefits programs, ensuring offerings are competitive, compliant, and aligned with organizational goals. The role works with the Global Benefits Manager and cross-functional teams on benefits data analysis, vendor relationships, and employee benefits delivery.
At a glance
- Work mode
- Remote
What you'll do
- Assist in designing and implementing global benefits programs by providing detailed analysis and support to ensure alignment with the overall benefits strategy.
- Work with the Global Benefits Manager to adapt these programs to meet regional needs while maintaining consistency.
- Analyze benefits data and metrics such as enrollment figures, utilization rates, and employee feedback to provide insights that support decision-making and continuous improvement of benefits offerings.
- Prepare reports to highlight trends, program effectiveness, and areas for potential enhancement.
- Act as a point of contact to external vendors.
- Support the Global Benefits Manager in the negotiation process during renewals and contract changes to ensure favorable terms and maintain quality service.
- Provide direct support to employees regarding their benefits options, handling inquiries, troubleshooting issues, and ensuring a positive experience.
- Monitor compliance with benefits regulations and ensure that all benefits programs adhere to regional and local legal requirements.
- Maintain accurate records and documentation to support audits and regulatory reviews as needed.
- Provide training or guidance to employees on new benefits offerings, ensuring that teams are equipped to support employees.
- Support the annual benefits renewal and open enrollment processes, working with vendors to update plan details and communicating changes to employees.
- Ensure that all information is accurate and that employees have the resources they need to make informed choices during the enrollment period.
- Other duties as assigned.
What we're looking for
- Associate's degree or equivalent education in Human Resources, Business Administration, or a related field required.
- 3+ years of experience in benefits administration and management.
- Proven track record of designing and managing complex benefits programs.
- Experience supporting large scale organization benefits administration and management, 1000+ employees.
- Experience in communicating benefits information to a diverse, global workforce.
- Ability to work in a multinational environment, with familiarity in benefits regulations across different regions.
- Strong understanding of regional benefits regulations and compliance requirements.
- Strong analytical skills with the ability to interpret and analyze benefits data.
- Proven ability to manage vendor relationships and negotiate favorable contracts.
- Excellent verbal and written communication skills
- Ability to present information to employees and leadership in a detailed and professional manner.
- Ability to prioritize in a fast-paced environment.
- Experience with US benefits administration, ACA, COBRA, Form 5500 and 401(k) compliance, open enrolment management, FMLA administration, vendor and broker relationship management, and HRIS platforms.
Nice to have
- A Bachelor's degree or relevant HR certification (e.g., CEBS, SHRM-CP) is preferred.
- At least 2 years in a global or regional role strongly preferred.
- Experience with HCM platforms, such as Dayforce strongly preferred.
Your team
Global Benefits
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About Cielo
Talent is rising
Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition.
Key facts
- Talent Acquisition
- World's leading Talent Acquisition Partner
- Delivers Talent Acquisition, Search, Consulting, and Digital Accelerators™