GTM Project Manager
Job description
A GTM Project Manager role at IXOPAY coordinating product launches and go-to-market initiatives for its payment technology products. The role connects Product development with commercial teams to drive customer adoption and business growth.
At a glance
- Work mode
- Remote · United States, European Union
- Languages
- English – fluent
What you'll do
- Plan, coordinate, and execute go-to-market activities for new products, features, and capabilities using IXOPAY's product launch framework
- Own launch timelines, readiness checklists, deliverables, and cross-functional coordination from planning through go-live and post-launch review
- Partner with Product, Engineering, Marketing, Sales, Client Success, and Partnerships to align priorities, manage dependencies, and ensure teams are prepared for launch
- Collaborate with Product and Marketing to develop accurate positioning, messaging, pricing inputs, and launch communications
- Identify risks, resolve blockers, and improve launch execution through structured planning and proactive communication
- Develop and maintain product enablement materials, including launch briefs, FAQs, demo guides, release notes, and product updates
- Coordinate and support training sessions that help Sales, Solutions, and Client Success teams confidently communicate new product capabilities
- Translate complex technical product information into clear, practical resources for internal teams and customers
- Partner with Marketing and customer-facing teams to support product announcements, customer communications, and ongoing adoption initiatives
- Gather feedback from commercial teams to identify enablement gaps and opportunities to improve product understanding
- Support cross-functional product programs involving internal teams, external technology providers, and strategic partners
- Coordinate deliverables, timelines, and stakeholder communication to keep initiatives progressing toward defined outcomes
- Identify opportunities to improve product-to-GTM handoffs, launch processes, and cross-functional collaboration
- Support Product team operations, including planning meetings and workshops, maintaining documentation, and coordinating vendor-related activities
- Develop repeatable workflows and processes that improve consistency, efficiency, and scalability across product initiatives
- Establish and maintain reporting that tracks product launches, adoption, enablement effectiveness, and other relevant performance indicators
- Develop dashboards and regular updates that provide Product and GTM leadership with visibility into launch progress and outcomes
- Gather post-launch feedback from Sales, Client Success, customers, and internal stakeholders to identify opportunities for improvement
- Partner with Product leadership to evaluate launch effectiveness, adoption trends, and opportunities to strengthen future GTM initiatives
- Use data and insights to continuously improve launch execution, enablement, and product adoption strategies
What we're looking for
- Experience in Project Management, Product Go-to-Market, Product Operations, Product Marketing, Program Management, Project Management, or a related role within a B2B SaaS or technology organization
- Proven experience coordinating cross-functional product launches or go-to-market initiatives from planning through execution and post-launch evaluation
- Strong project and program management skills, with the ability to manage multiple initiatives, stakeholders, and competing deadlines
- Experience working collaboratively with Product, Engineering, Marketing, Sales, and customer-facing teams
- Ability to translate technical product information into clear, compelling, and practical communication and enablement materials
- Experience developing launch plans, tracking deliverables, managing dependencies, and identifying risks
- Strong analytical skills and experience using data to track performance, adoption, and operational effectiveness
- Familiarity with tools such as Salesforce, Jira, Confluence, spreadsheets, and reporting or business intelligence platforms
- Working knowledge of Agile methodologies and modern software development processes
- Excellent written and verbal communication skills, with the ability to engage stakeholders across technical and non-technical teams
- Strong organizational skills, attention to detail, and a proactive approach to problem-solving
- Ability to influence without direct authority and drive alignment across distributed, cross-functional teams
- Professional fluency in English, including the ability to communicate effectively with colleagues and stakeholders across the United States and Europe
Nice to have
- Experience in payments, FinTech, financial infrastructure, or another complex B2B technology environment
- Experience bringing API-first, developer-focused, or enterprise SaaS products to market
- Familiarity with payment orchestration, tokenization, payment processing, or related technologies
- Experience developing product enablement programs or supporting technical product launches
- Experience working with product adoption metrics, launch performance reporting, and customer feedback
- Experience supporting Agile product teams or coordinating software delivery initiatives
- Experience working across US and European teams and time zones
- Relevant certifications such as CSM, PSM, CAPM, PMP, or Pragmatic Institute
Your team
Product
Works at the intersection of Product, Engineering, Marketing, and commercial strategy
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About IXOPAY
Enterprise-grade global payment infrastructure platform built for the era of agentic commerce
IXOPAY is the enterprise-grade global payment infrastructure platform built for the era of agentic commerce. We equip merchants and enterprises with AI-driven intelligence, payment orchestration, advanced tokenization, and the tools to optimize every stage of the payments journey. From intelligent routing and compliance to customizable modules and enterprise-scale orchestration, IXOPAY helps businesses integrate faster, improve payment performance, and expand globally with confidence.
Key facts
- Payment infrastructure / FinTech
- Offers payment orchestration, advanced tokenization, AI Payments Intelligence, and emerging payment technologies
- Global team with teams and stakeholders across Europe and the United States
- Hybrid work arrangements for candidates in Vienna and Munich
What they value
- Progress over perfection
- Ownership
- Challenge the status quo
- Collaboration across teams
- Tenaciously curious
- Customer-focused
