Head of NwPS Engineering
Level inferred from job title
Job description
VP-level engineering leadership role at Vonage's Network Powered Solutions (NwPS) business unit, accountable for the full engineering delivery and technical strategy of the platform commercialising mobile network operator capabilities as developer APIs. Reports to the SA NwPS General Manager and sits on the NwPS leadership team.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote
- Pay
- USD 263,103 – 346,000 / year
What you'll do
- Full engineering accountability for Verify, VNA (Vonage Network APIs), Connectors, Intelligence Engine, Advanced NwPS, and future NwPS products
- Ownership of all NwPS squad delivery across Platform, Network Features, Identity Insights, Frontend, and Verify
- QA Excellence and SDET capability across NwPS engineering
- DevRel engineering in support of the NwPS developer ecosystem
- Operational Excellence, SRE practices, and platform reliability
- End-to-end architectural accountability for NwPS engineering
- Direct leadership of the NwPS Architecture function (Architecture Lead reports to this role)
- Ownership of architectural standards, technical design governance, and domain architecture across NwPS products
- Technical decision-making authority for platform design, CSP integration patterns, and engineering standards
- Agentic AI and MCP engineering strategy and execution
- Engineering roadmap aligned with NwPS product strategy and commercial OKRs
- Representation on the SA NwPS leadership team alongside NwPS Product, Solution Sales, and Strategic BD
- Cross-functional partnership with CTO, Architecture, and SA CPaaS Engineering on shared platform standards and practices
- Lead the NwPS Architecture Lead and the squad leads for Platform, Network Features, Identity Insights, Frontend, Verify, and SDET Improvements
What we're looking for
- Demonstrated ability to set and communicate a multi-year engineering vision for a complex, API-native product portfolio
- Proven capability to align engineering strategy with product roadmap and commercial priorities — not just execute against them
- Track record of leading distributed, multi-squad engineering organisations across multiple geographies
- Ability to develop and retain engineering talent at all levels, including squad leads and senior engineers
- Experience managing engineering through periods of significant growth and structural change
- Strong grounding in API platform architecture, distributed systems, and cloud-native engineering
- Hands-on architecture experience sufficient to provide meaningful technical guidance to the Architecture function
- History of delivering complex, multi-CSP or multi-partner integrations on aggressive timelines
- Operational rigour: reliability, KTLO management, cycle time, and quality engineering are active leadership priorities, not delegated concerns
Nice to have
- Experience leading engineering for developer-facing or telco/network API products is strongly preferred
- Familiarity with CSP/telco network API standards (CAMARA, GSMA) is a significant advantage
Your team
NwPS (Network Powered Solutions) Engineering
The engineering organisation comprises approximately 40+ engineers across the squads, with seven direct reports once the Architecture Lead position is filled. NwPS operates as a standalone business with its own P&L accountability, product roadmap, sales motion, and engineering function.
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About Vonage
A global cloud communications leader
Vonage is a global cloud communications leader, part of the Ericsson group. The NwPS Solution Area is Vonage's dedicated business unit for Network Powered Solutions — commercialising mobile network operator capabilities as developer APIs for enterprise customers globally.
Key facts
- Cloud communications
- Part of the Ericsson group
- NwPS operates as a standalone business with its own P&L accountability, product roadmap, sales motion, and engineering function
- NwPS engineering organisation comprises approximately 40+ engineers
Partners & customers