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HR Generalist
Contract type
Ongoing
Work mode
Remote · United States
Experience
Mid-level · 4+ years
Job description
HR Generalist supporting team members and running key HR functions such as benefits administration, payroll support, employment law compliance, and employee relations at EngagedMD. The role is fully remote, reports to the Director of Operations, and requires residing in the United States.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · United States
What you'll do
- Serve as the primary HR point of contact for team members, answering questions and providing guidance on company policies and other employment-related matters
- Administer employee benefits in partnership with brokers and vendors, including open enrollment, qualifying life events, and resolving benefits-related issues
- Maintain accurate, confidential employee records in HR systems and assist the payroll team with payroll adjustments
- Manage HR compliance with federal and state employment laws, unemployment insurance, workers' compensation, accommodation requests, and leave administration, involving legal counsel when appropriate and making informed recommendations to leadership
- Stay current on federal and state employment laws and HR market trends
- Coordinate state registrations for our fully-remote organization across multiple jurisdictions, using our existing systems and vendors
- Review and update the employee handbook, HR policies, and internal documentation to ensure accuracy and compliance
- Handle day-to-day employee relations matters, supporting team members and managers in addressing workplace concerns, documenting issues and resolutions, and escalating complex or sensitive matters as appropriate
- Support performance management, compensation reviews, and employee engagement initiatives, including surveys and feedback analysis
- Identify opportunities to improve HR processes, streamline workflows, and enhance the overall team member experience
What we're looking for
- 4+ years of experience in Human Resources, HR administration, or a related HR generalist role
- Hands-on experience administering employee benefits, supporting payroll processes, and managing employee relations
- Strong knowledge of federal and state employment laws, including ADA, FMLA, workers' compensation, and multi-state HR compliance requirements
- Experience supporting performance management processes, including performance reviews, talent assessments, and employee engagement initiatives
- Proficiency with HRIS and payroll platforms, such as Gusto, Rippling, or ADP, and experience administering performance management tools like Lattice
- Strong organizational skills, attention to detail, and the ability to independently manage competing priorities and handle sensitive information
- An ability to model EngagedMD's core values and action principles
- Superior written and verbal communication skills, with the ability to thrive in a small, fast-paced organization
- Bachelor's degree or equivalent career experience
- Candidates are required to reside in the United States
- Legal authorization to work in the United States
Nice to have
- Have experience working in a SaaS, healthcare, or technology organization
- Have successfully worked remotely with distributed teams in the past
Benefits
- Competitive compensation and equity
- Medical, dental, and vision coverage heavily subsidized by the company
- Open Paid Time Off
- Paid family and medical leave
- Generous paid holidays
- 401(k) retirement savings plan
Apply
About EngagedMD
Patient Journey Management solution for specialty care
EngagedMD is a Patient Journey Management solution for specialty care that helps practices improve patient experience, reduce administrative burden, and convert more patients to care, faster.
Mission
Make life easier for the clinics and patients we serve
Key facts
- Mission-driven, collaborative team that values bold thinking, meaningful results, and continuous improvement
- Small, growing, fully-remote organization
- Moves quickly and empowers team members to make a real impact
What they value
- Bold thinking
- Meaningful results
- Continuous improvement