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Junior UX Researcher (x,f,m)
dkbcodefactory
Contract type
Ongoing
Work mode
Remote
Experience
Junior / entry level · Not stated
Level inferred from job title
Job description
Junior/mid UX Researcher at DKB Code Factory who owns research projects end to end to help shape retail banking products used by millions. The role supports product owners, designers and engineers in understanding customers and turning insights into better product decisions.
At a glance
- Work mode
- Remote
- Languages
- German – fluent, English – fluent
What you'll do
- Own research projects end to end, from briefing and research question to results presentation
- Plan and run qualitative and quantitative research: in-depth interviews, usability and prototype tests, surveys
- Set up and run continuous user interview formats with your product teams and help make customer contact part of their routine
- Help teams derive testable hypotheses from research and evaluate A/B tests
- Share insights in a way that sticks: clear stories, strong artifacts and real influence on what gets built
What we're looking for
- Degree in Human-Computer Interaction, Psychology, Social Sciences, Design or a related field
- First experience in UX or CX research, e.g. as an intern, working student or junior researcher
- Familiar with qualitative methods such as in-depth interviews, usability testing and concept testing
- Basic understanding of survey design and statistics
- Work in a structured way and can turn messy data into clear findings
- Communicate clearly and feel comfortable presenting findings to diverse stakeholders
- Fluent in German and English
- Passionate about your work, but also know how to enjoy your free time
Nice to have
- Hands-on experience with A/B testing and experimentation, e.g. formulating hypotheses, setting up tests or interpreting results
Benefits
- Team spirit from Morning Daily to Afterwork Drink
- Connected community sharing fun, laughter and honest opinions
- Exchange of ideas, support in personal development, and celebrating success together
- Numerous other benefits