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Key Account Manager
Reebelo
Contract type
Ongoing
Work mode
Remote · Germany, EU
Experience
Mid-level · 3+ years
Job description
Account Manager role focused on owning and growing German vendor accounts on Reebelo's marketplace, plus acquiring new vendors across Europe. It is one of the first European hires, reporting to the Managing Director.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Germany, EU
- Languages
- English – fluent, German, French, Italian
What you'll do
- Own and grow a portfolio of German vendor accounts, with a sales plan and target for each
- Keep listings competitive and complete — pricing, assortment depth, stock availability and content quality
- Run regular business reviews with vendors: performance against target, pricing opportunities, upcoming promotions and category gaps
- Track vendor performance against quality standards (defect and return rates, dispatch times, customer ratings) and run improvement plans
- Work with Product, Operations, Customer Service and Marketing to resolve issues and plan promotions and campaigns
- Help strongest vendors list cross-border into other European markets
- Build and work a pipeline of refurbishers, distributors, telcos and trade-in partners not yet selling on Reebelo
- Prioritise categories, brands and price points where the catalogue has gaps and go after vendors who fill them
- Pitch Reebelo, negotiate commercial terms and take each new vendor from first conversation to catalogue live and first sale
- Carry new vendors through their first 90 days
- Report weekly on account performance, acquisition pipeline and market insights to EU leadership
- Travel occasionally within Europe to meet vendors and attend industry events
What we're looking for
- Fluent English required
- German strongly preferred
- At least 3 years' experience in account management, vendor or seller management, partnerships or B2B sales
- Ideally experience in e-commerce, a marketplace, consumer electronics or refurbished tech
- Commercial instinct: understanding of pricing, margin and what makes a listing convert; able to read a performance dashboard and turn it into actions
- A natural relationship-builder comfortable prospecting new partners and growing existing accounts
- Experience with a CRM and seller or marketplace tools
- Confident with Excel or Google Sheets
- Organised, self-reliant and a positive team player, able to work remotely with a lean team across time zones
- Full, independent working rights in Germany or the EU
Nice to have
- French or Italian a plus
- An existing network in the refurbished electronics, telco or consumer electronics distribution space
Benefits
- Fully Remote: work from Europe on a remote basis
- Competitive salary, retirement benefit and performance bonus
- Real Ownership: own the vendor base end-to-end
- Low-Meeting Culture: focus time and async communication
How to get hired
- 1Initial interview with our People team [15 minutes]
- 2Interview with the hiring manager [45–60 minutes]
- 3Short commercial case study and final interview with our Managing Director and Chief Revenue Officer [45–60 minutes]
- 4References & Background Checks
- 5Offer