Lead Consultant Microsoft 365 (m/w/d)

Contract type
Ongoing
Work mode
Hybrid · Dortmund, Germany
Experience
Lead / principal · Not stated

Level inferred from job title

Job description

A Lead Consultant for Microsoft 365 who advises customers strategically and operationally and takes service-management responsibility for their accounts.

At a glance

Employment
Full-time
Work mode
Hybrid · Dortmund, Germany
Languages
German – fluent, English – good

What you'll do

  • Advise customers technically and strategically on Microsoft 365 and design and implement suitable solutions, including requirements analysis and decision papers
  • Lead and deliver Microsoft 365 projects such as rollouts, migrations and cloud projects
  • Own the SLA/OLA-compliant delivery of IT services, including monitoring, reporting and escalation management
  • Run regular service reviews and steering meetings and derive and track improvement measures
  • Coordinate the internal team and external service providers
  • Maintain and develop the service catalog and contribute to contract and service description design
  • Provide technical guidance and knowledge transfer to colleagues

What we're looking for

  • Completed training (Fachinformatik) or degree in (business) informatics
  • Solid technical understanding of Microsoft 365, Azure, networks and security
  • Several years of (leadership) experience advising on and implementing Microsoft 365 solutions, e.g. rollouts, migrations or cloud projects
  • Experience leading or coordinating IT projects
  • Business-fluent German and good English

Nice to have

  • Knowledge of IT service management or ITIL processes, e.g. in an MSP or IT services environment; certification is a plus

Benefits

  • Direct collaboration with management – short paths, real involvement
  • Responsibility and freedom to shape structures, processes and new service offerings from day one
  • Individual development, e.g. ITIL, Microsoft certifications, trainings
  • Attractive compensation with a performance-based component
  • Flexible working hours and home office options
  • Long-term perspective in a growing MSP with a modern tool stack

How to get hired

  1. 1No long cover letter needed – send your CV and 2–3 sentences on why you and dostani IT fit together

Apply

About dostani IT GmbH

Everything as a Service.

An IT service provider offering Microsoft 365 and security solutions such as Sophos and Hornetsecurity.

Mission

To provide customers with solutions for efficient and secure working so they can focus on their core business.

Key facts

  • IT services
  • Customers can focus on their core business thanks to the expertise of the colleagues

Partners & customers

SophosHornetsecurity