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Lead Product Designer - 6 Month FTC
Contract type
Ongoing
Work mode
Hybrid · London, United Kingdom
Experience
Lead / principal · Not stated
Level inferred from job title
Job description
Lead Product Designer for the Pricing & Value team, shaping how customers perceive and experience value and savings when booking train travel on Trainline's mobile apps.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · London, United Kingdom
- Languages
- English
What you'll do
- Help define how customers should feel when using our product, so they are confident they are getting the best value for their journey
- Lead design across a set of pricing and value initiatives, balancing strategic thinking with hands-on, high-quality execution
- Shape experiences that celebrate the savings we help customers make, strengthening our position in the UK market
- Work closely with Product, Engineering and Data partners to explore, validate and deliver experiences on both Android and iOS apps
- Use insight, craft and data from early discovery through to experimentation and delivery to continuously improve outcomes
- Collaborate with other Product Designers in the Value space and the wider Product and Design community
- Share clear, compelling stories that bring colleagues together around complex problems and help shape priorities
What we're looking for
- Significant experience leading Product Design or UX within complex, consumer-facing digital products
- Experience designing journey-based, real-time or service-oriented experiences, particularly where clarity and trust are critical
- Strong hands-on design skills, including high proficiency in Figma and a genuine passion for craft and quality
- A history of using research, insight and data-informed experimentation to improve outcomes
- Confidence designing across channels, ideally with a focus on mobile apps and strong interaction and information design skills
- Excellent communication and storytelling skills, with the ability to align partners around complex problems
- A proactive mindset and a collaborative approach with Product, Engineering and Operational teams
Nice to have
- A curiosity about AI-enabled tools and workflows, and how they can improve the speed and effectiveness of design
Benefits
- Private healthcare & dental insurance
- Generous work from abroad policy
- 2-for-1 share purchase plans
- EV Scheme to further reduce carbon emissions
- Extra festive time off
- Excellent family-friendly benefits
- Clear career paths
- Transparent pay bands
- Personal learning budgets
- Regular learning days
- 28-day Work from Abroad policy
Apply
Direct apply at Trainline
Opens the job posting at Trainline
About Trainline
Empower greener travel choices, connecting people and places
Europe's leading independent rail platform, enabling millions of travellers to find and book the best value tickets across carriers, fares and journey options through its mobile app, website and B2B partner channels.
Mission
To make the green travel choice the best choice by building a better train travel experience so more people choose rail
Key facts
- more than 1,000 Trainliners
- Rail travel platform
- Team of more than 1,000 Trainliners from over 50 nationalities
- Operating across London, Paris, Barcelona, Milan, Edinburgh and Madrid
- Europe's leading independent rail platform
What they value
- Think Big - We're building the future of rail
- Own It - We focus on every customer, partner and journey
- Travel Together - We're one team
- Do Good - We make a positive impact