H
Legal Engineer, Product Specialist
Contract type
Ongoing
Work mode
Remote · Munich
Experience
Mid-level · 3+ years
Job description
Legal Engineer - Product Specialist at Harvey, helping law firm and in-house legal customers integrate Harvey's AI platform into their daily workflows to drive adoption and expansion. The role combines legal practice expertise with customer-facing advisory work.
At a glance
- Work mode
- Remote · Munich
What you'll do
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey's AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey's platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer's lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
What we're looking for
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI's potential to transform the legal industry.
Nice to have
- Sales or customer-facing experience, including law firm business development and/or secondment.
- Experience directly managing law firm client matters and client relationships.
Apply
Direct apply at Harvey
Opens the job posting at Harvey
About Harvey
Harvey combines frontier agentic AI, an enterprise-grade platform, and deep domain expertise to reshape how critical knowledge work gets done. The company reports strong product-market fit and world-class investor support, and is scaling fast to define a new category.
Mission
Transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.
Key facts
- Combines frontier agentic AI, an enterprise-grade platform, and deep domain expertise
- Strong product-market fit and world-class investor support
- Scaling fast and defining a new category
What they value
- Decisiveness
- Simplicity
- Job's Not Finished