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Manager - GTM Analytics
Contract type
Ongoing
Work mode
Remote · Americas (North, Central and South America)
Experience
Senior · 6+ years
Job description
Zapier is hiring a Manager, Analytics & Strategy to lead its newly formed GTM Analytics team, the central analytics home for Marketing, Sales, RevOps, and Customer Ops. The role is a hands-on analytics leadership position managing embedded analysts and owning trusted GTM reporting, decision support, and self-service analytics.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Americas (North, Central and South America)
What you'll do
- Lead the Analytics & Strategy team, managing analysts embedded with Marketing, Sales, and Support/Customer Ops.
- Build a fast, trusted operating model for intake, prioritization, QA, stakeholder communication, and recurring business reviews.
- Coach analysts to deliver high-quality work across funnel reporting, campaign performance, sales analytics, support analytics, forecasting, segmentation, attribution, and executive readouts.
- Partner with GTM leaders to clarify ambiguous questions, identify the decisions at stake, and make sure the team's work leads to concrete business action.
- Review SQL, dashboards, metric definitions, data caveats, and analytical narratives so the team can move quickly without lowering the quality bar.
- Make the team the intake point for self-service and AI automation opportunities: recognize duplicate asks, separate one-off requests from repeatable workflows, and turn recurring patterns into AI primitives, governed dashboards, metric documentation, and model improvement requests.
- Bring advanced analytics judgment to experimentation, incrementality, cohort analysis, forecasting, segmentation, and statistical readouts, while partnering with Data Science for deeper modeling needs.
- Leverage AI tools in your own workflow and your team's workflows, helping the team move faster while maintaining accuracy, documentation, and governance.
- Develop analysts through clear expectations, direct feedback, growth paths, and a strong peer learning culture.
What we're looking for
- 6+ years of experience in analytics, finance, revenue operations, marketing analytics, sales analytics, business operations, investment banking, or a related field.
- Managed analysts or analytics-adjacent teams for at least 3 years, while still comfortable reviewing SQL, inspecting a dashboard, pressure-testing assumptions, and helping frame the answer.
- Strong GTM analytics expertise.
- Excellent with SQL and analytical reasoning.
- Finance-grade rigor and urgency; able to operate in a fast-twitch environment where leaders need clear answers quickly.
- Sets a high bar for quality, trust, and communication; builds review mechanisms, documentation habits, and QA standards.
- Excellent manager and coach who raises analyst performance through clear expectations, thoughtful feedback, technical coaching, and strong prioritization.
- AI-native and automation-minded; actively uses modern AI tools to accelerate analysis, QA SQL, summarize stakeholder context, produce documentation, and prototype workflows.
- Can manage across analysts and data engineers, understanding the difference between stakeholder-facing analytics and data foundation work.
Nice to have
- Experience in investment banking, finance, FP&A, revenue analytics, or another high-intensity analytical environment is a strong plus.
Your team
GTM Analytics
The central analytics home for Marketing, Sales, RevOps, and Customer Ops, with a mandate to deliver trusted GTM insights, improve the quality and speed of decision-making, and turn repeated questions into durable self-service analytics assets.
Apply
About Zapier
Zapier builds and uses automation every day to make work more efficient, creative, and human.
Key facts
- Builds and uses automation every day to make work more efficient, creative, and human