Manager - Sales Engineering
Job description
Manager, Sales Engineering at JumpCloud, leading, coaching and scaling a distributed multi-country team of Sales Engineers to drive technical wins and international revenue growth. The role combines people leadership, commercial strategy and technical judgment for identity, access and unified device management solutions.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · England
- Languages
- English – fluent
What you'll do
- Lead, coach, and scale a distributed team of Sales Engineers across multiple countries to drive technical wins and accelerate international revenue growth
- Establish rigorous business and technical discovery, value-based demonstrations, and focused Proofs of Value (POVs) to ensure predictable deal progression
- Optimize SE resource allocation across qualified opportunities
- Partner with Professional Services and Customer Success to ensure seamless implementation handoffs and long-term customer retention
- Onboard, coach, and develop a distributed multi-country SE team through structured call reviews and individualized development plans (IDPs)
- Increase regional technical win rates by standardizing outcome-focused discovery, value-based demonstrations, and deal qualification criteria
- Shorten average POV completion through agreed mutual technical success criteria and proactive blocker resolution
- Design and roll out an SE resource allocation model across international territories, balancing technical complexity, language/regional requirements, and deal tiering
- Partner with Professional Services, Customer Success, and Product to achieve seamless handoffs, and introduce reusable demo assets and AI-assisted win/loss analysis
- Establish a recurring coaching cadence with weekly 1-on-1s, Gong call reviews, and demo simulations
- Partner with Sales leadership to review pipeline health, assess technical risks early in the sales cycle, and ensure commercial alignment
- Develop a standardized POV execution framework featuring pre-agreed evaluation scopes, customer milestones, and formal technical sign-offs
- Implement a dynamic SE assignment and scheduling workflow that accounts for time zones, regional nuances, and specialized product capabilities
- Directly participate in high-value deal reviews, technical escalations, and executive customer discussions
- Formalize seamless handoff documentation and technical validation reviews with Professional Services and Customer Success
- Analyze team performance metrics and win/loss data to identify curriculum gaps, institutionalize competitive battlecards, and adopt AI tools for team productivity
What we're looking for
- Demonstrated success in coaching, developing, and managing Sales Engineers or technical solutions professionals in a fast-paced environment
- Proven expertise in coaching value-based discovery, solution design, and guiding structured Proofs of Value with agreed business outcomes
- Strong ability to partner with Sales leaders on pipeline qualification, deal risk identification, and strategic technical resource allocation
- Exceptional ability to motivate, align, and maintain team cohesion across multi-country, remote environments
- High-impact verbal and written communication skills with the ability to bridge complex technical details and business outcomes
- High-conviction operational mindset with the resilience to thrive in a high-growth, changing SaaS environment
- 5+ years of presales sales engineering or technical solutions experience in B2B SaaS/IT infrastructure, including 2+ years of formal people management or technical team leadership
- Must be located in and authorized to work in England
- Fluent in English (speak and write)
Nice to have
- Identity and Access Management (IAM), Directory Services (LDAP, Active Directory), Single Sign-On (SSO), and Multi-Factor Authentication (MFA)
- Unified Endpoint Management (UEM) / Mobile Device Management (MDM) across macOS, Windows, Linux, iOS, and Android ecosystems
- JumpCloud, Microsoft Entra/Intune, Okta, Omnissa (Workspace ONE), or Jamf
- Salesforce, Gong/Chorus, demonstration automation software, and modern generative AI productivity tools
Your team
Sales Engineering
Distributed multi-country team of Sales Engineers
Apply
About JumpCloud
Intelligent, Secure IT.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
Mission
To secure the modern workforce by consolidating identity, device, and access management, providing intelligent, secure IT that scales from human users to autonomous AI agents.
Key facts
- IT management software
- Remote First company
- Teams in 15+ countries around the world
- Conducts internal business in English
- Open directory platform
What they value
- Build Connections