MR
Media Automation Specialist
Contract type
Ongoing
Work mode
Remote · Bulgaria
Experience
3 years
Job description
A Media Automation Specialist at Muck Rack who configures, automates, and improves the workflows powering the company's global media intelligence services, moving manual operational processes into scalable automated workflows.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Bulgaria
- Pay
- EUR 1,500 – 1,800 / month
What you'll do
- Help migrate manual media-services workflows into scalable, automated processes using internal tools and platforms such as n8n
- Translate client briefs, editorial requirements, and operational needs into clear workflow configurations
- Configure, maintain, and improve automations that support content acquisition, validation, tagging, summarization, and delivery
- Monitor workflow health, investigate errors, and troubleshoot data-quality or system-performance issues
- Build and maintain documentation, standard operating procedures, and client-configuration records
- Partner with Global Services, Product, Engineering, and other internal teams to ensure client requirements are accurately implemented and maintained
- Identify opportunities to reduce manual effort, improve reliability, and increase the speed and accuracy of service delivery
- Test workflow changes, validate outputs against client requirements, and support quality-control processes
- Support vendor-related processes, including service evaluation, communication, and invoice reconciliation
- Proactively use AI tools to improve productivity, accelerate delivery, and support process improvement
What we're looking for
- Experience or strong interest in workflow automation, systems configuration, process improvement, or operational tooling
- Familiarity with n8n, Make, Zapier, Power Automate, Google Apps Script, or similar workflow-automation tools
- Comfort working with APIs, webhooks, spreadsheets, structured data, or system integrations
- Strong analytical and troubleshooting skills, with close attention to detail and data quality
- Ability to turn a non-technical operational need into a clear, repeatable workflow
- Experience documenting processes, writing SOPs, or maintaining operational configurations
- Clear written and verbal communication skills with technical and non-technical stakeholders
- A proactive, collaborative approach and comfort working in a fast-paced, evolving environment
Nice to have
- Experience in media monitoring, media intelligence, content operations, customer onboarding, or vendor management
Your team
Global Services
Benefits
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-declared plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O'Reilly
- 2 additional PTO days annually for learning and development
How to get hired
- 130 minute interview with a member of our Talent Team
- 2A 1 hour zoom interview with the hiring manager
- 3Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads
- 430 minute executive interview
- 530 minute Bar Raiser
Apply
Direct apply at Muck Rack
Opens the job posting at Muck Rack
About Muck Rack
Trusted by thousands of organizations around the world to understand how their brands show up across news, social media and AI-generated answers
Our AI-powered platform connects the entire PR workflow in one place, helping communications teams manage media relationships, understand the conversations shaping their brands, take action and measure their impact. Combined with analyst-led Media Intelligence and advisory services, Muck Rack turns signals into insights and insights into action. Founder-controlled and growing profitably and sustainably, we have the freedom to build forward-thinking products, put our customers first, and offer an inclusive culture that welcomes diverse perspectives.
Key facts
- Trusted by 3,000+ companies worldwide
- Fully distributed team with a permanent remote setup
- Founder-controlled and growing profitably and sustainably
What they value
- Inclusive, Customer-First Culture
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation