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Media Monitoring Specialist
Contract type
Ongoing
Work mode
Remote · Bulgaria
Experience
3 years
Job description
A Media Monitoring Specialist role in Muck Rack's Editorial Delivery team, validating media coverage and producing editorial summaries and media insights for clients. The role supports client delivery through monitoring content, building search queries, and reporting.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Bulgaria
- Languages
- English – fluent, European language
- Pay
- EUR 1,700 – 1,900 / month
What you'll do
- Validate print, digital, and broadcast media content according to client briefs and editorial guidelines
- Deliver high-quality media monitoring content accurately and on time
- Write concise article- and story-level summaries and digests in English from English or other European languages using internal editorial tools
- Build and maintain search queries and keyword strategies that align with client requirements while improving production efficiency
- Partner with Customer Support, Sales, and other internal teams to set up and maintain client projects and workflows
- Monitor service quality and proactively escalate risks or issues that could impact client delivery
- Meet individual and team quality standards and performance goals
- Produce reports, dashboards, and presentation materials using established templates while identifying opportunities to automate repetitive processes
- Extract, analyze, and manipulate data using Excel and Power BI to produce reliable insights
- Deliver client-facing media analysis with clear, compelling narratives and actionable recommendations
- Contribute to analytical projects by developing expertise in media datasets and research methodologies
- Maintain accurate client documentation and project information across internal collaboration tools
- Stay current with industry trends in media monitoring, analytics, and data visualization, sharing knowledge with the broader team
What we're looking for
- Experience working with media content, including content validation, editorial summaries, or media monitoring
- Strong analytical and problem-solving skills
- Excellent attention to detail with the ability to review and validate work for accuracy
- Strong written and verbal communication skills
- Fluency in written and spoken English plus at least one additional European language
- Ability to manage multiple priorities while consistently meeting deadlines
- Experience using Microsoft Office, particularly Excel and PowerPoint
- Strong analytical and numerical skills
- Experience working with Google Search and online research tools
- Ability to work collaboratively across multiple teams
Nice to have
- Experience building search strings, Boolean queries, or media monitoring searches
- Experience creating reports, dashboards, or client presentations
- Advanced Excel skills, including macros or automation
- Experience using Power BI or similar business intelligence tools
- Experience working with media analytics, editorial workflows, or customer reporting
- Interest in media intelligence, journalism, communications, or data storytelling
Your team
Editorial Delivery
Benefits
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O'Reilly
- 2 additional PTO days annually for learning and development
How to get hired
- 130 min interview with a member of our Talent Team
- 2A 1 hour zoom interview with the hiring manager
- 3Peer interviews with several team members
- 430-minute Bar Raiser
Apply
About Muck Rack
Trusted by thousands of organizations around the world to understand how their brands show up across news, social media and AI-generated answers
Our AI-powered platform connects the entire PR workflow in one place, helping communications teams manage media relationships, understand the conversations shaping their brands, take action and measure their impact. Combined with analyst-led Media Intelligence and advisory services, Muck Rack turns signals into insights and insights into action.
Key facts
- Founder-controlled and growing profitably and sustainably
- Fully distributed team with a permanent remote setup
- Trusted by 3,000+ companies worldwide
What they value
- Inclusive culture that welcomes diverse perspectives
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation
- Customer-first culture