WG
Mitarbeiter IT-Support & Infrastruktur (m/w/d)
Contract type
Ongoing
Work mode
On-site · Kirchheim (München), Germany
Experience
3 years
Job description
Provide fast, professional on-site IT support for employees at a customer site in Kirchheim near Munich, covering incidents, service requests and workplace changes.
At a glance
- Work mode
- On-site · Kirchheim (München), Germany
- Languages
- English – good
What you'll do
- Ensure fast and professional IT support for employees regarding incidents, service requests and workplace changes
- Ensure operational readiness of end devices, peripherals and the local IT infrastructure
- Process and track IT tickets including user communication and escalation management
- Maintain and manage IT assets, inventory, warranty and lifecycle data
- Support global IT teams with infrastructure measures and on-site technical activities
- Comply with security policies, standards and defined processes to ensure high service quality
What we're looking for
- Successfully completed IT training or degree with relevant professional experience
- Experience in IT support and in supporting IT infrastructures
- Basic knowledge of LAN/WLAN, network technology and troubleshooting
- Knowledge of supporting Windows workstations, Microsoft 365, printers and peripherals
- Independent, structured and service-oriented way of working
- Strong communication skills and professional collaboration with users, service providers and international IT teams
- Good written and spoken English skills
Benefits
- 30 days of annual leave, leave during probation, half day off each on Christmas Eve and New Year's Eve
- Attractive compensation including holiday and Christmas bonuses
- Free tea, coffee and water available on site at all times
- Targeted and suitable trainings support personal and professional development
- Organized and structured onboarding with an introductory event and multi-week individual training
- Annual internal employee events for networking beyond the department
- Bike leasing, company pension scheme, employee discounts and more
Apply
About WEISS GmbH
Ecotech IT Solutions, a company of the WEISS Group, is an international IT and software service provider and thus a technology partner for companies.
We support our customers across the entire lifecycle of a solution, from strategy to implementation and ongoing support.