No-Code Business Analyst

Contract type
Ongoing
Work mode
Remote · Poland
Experience
3 years

Job description

No-Code Business Analyst role in Creatio's Industries Solutions Engineering Team, building CRM applications and automations on the Creatio no-code platform and researching customer and market needs.

At a glance

Work mode
Remote · Poland
Languages
English

What you'll do

  • Create application UIs using no-code designer tools, including a drag-and-drop interface for composing UI for pages and sections
  • Develop server logic automation using no-code business process tools, similar to a diagram constructor, tailored to BPMN notation
  • Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces, ensuring adherence to security protocols, and providing documentation for developers and third-party systems
  • Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms
  • Design database structures using Creatio Objects designer, defining tables, relationships, and data fields
  • Decompose User Stories into executable tasks for no-code creation
  • Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester)
  • Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements
  • Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions
  • Utilize Git/SVN for version control

What we're looking for

  • Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features
  • Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and fundamentals of complex selection queries such as joins and sub-selects
  • Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently
  • Proven experience working within software development teams or as a business analyst for IT projects
  • Hands-on experience in configuring information systems through UI-based tools
  • Strong general understanding of technology concepts, data structures, and integration methods
  • A fast learner, capable of quickly adapting to new UI tools and technologies
  • Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders

Nice to have

  • Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System Experience
  • Coding skills, with the ability to understand and communicate technical concepts effectively
  • Proficiency with Figma or similar software for UI prototyping

Your team

Industries Solutions Engineering Team

Benefits

Competitive compensation and benefits designed to support you and your family; the exact package may vary depending on your country of residence and employment type

  • Clear career paths, mentorship opportunities, and access to continuous learning
  • Flexible work arrangements and initiatives that empower you to manage your schedule effectively
  • A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one
  • Be part of a company that embraces new ideas, modern technologies, and bold thinking

Apply

About Creatio

One of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily.

Key facts

  • AI CRM and workflow automation software
  • Quarterly bookings reaching 255% of prior-year results
  • Serves thousands of customers in over 100 countries
  • Automates tens of millions of workflows daily
  • Recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports
  • Named to Inc.'s Best Workplaces list in 2025

What they value

  • Genuine care for our clients and partners