Operational Excellence Manager (Last Mile)
Job description
Operational Excellence Manager for Last Mile at Rohlik, owning the design and delivery of a 3 to 6 month continuous improvement roadmap for last mile operations and rolling out scalable solutions across sites.
At a glance
- Work mode
- Hybrid · 3 days/week in office · Berlin, Germany
What you'll do
- Own the last mile improvement roadmap and make sure initiatives are delivered on time
- Own initiatives end to end, including group-wide projects: frame the problem, build and defend the business case, run the pilot, measure and evaluate the impact, and scale what works across sites
- Lead adoption of operational best practices in loading, routing, and delivery through coaching and influence
- Partner with group-level development and performance management teams and local site teams to coordinate projects and current performance
- Read the problem in the real operation as well as in the data, tell the true cause apart from the noise, and turn the fix into a standard
- Document processes (VSM, process maps)
What we're looking for
- 5+ years of operational experience owning projects or programs in the last mile for retail
- Strong leadership and coaching capability
- Excellent communication and stakeholder management
- Analytical thinker who can define metrics, read data, and separate cause from correlation
- Project management experience
- Willingness to travel 2 to 3 days per week across sites
Nice to have
- Background in e-commerce, grocery, or same-day delivery
- Six Sigma and/or project management certification
Your team
Operational Excellence team
Drives continuous improvement, process standardization, and innovation across Last Mile operations; supports local teams in implementing group standards, solving systemic challenges in routing, loading, and delivery, and enabling sustainable growth as we scale.
Benefits
- Strong fixed salary, no bonus games, no politics
- Free lunch every day and fresh fruit & veggies in the office
- Real flexibility: three days in the office, 2 days at the Home Office where it suits you
- Unlimited paid vacation based on trust
- Personal growth as fast as Rohlik grows
- Real impact: see your work changing how people eat and live from day one
- Recognition among colleagues through peer credits to use in the internal cafeteria
- Free Xtra membership and 10% cashback on everything you buy on Rohlik
- A team that sticks together: people who move fast, support each other and celebrate wins together
Apply
Direct apply at Rohlik
Opens the job posting at Rohlik
About Rohlik
To make everyday shopping faster, easier, and more sustainable
Combines smart technology, efficient logistics, and a genuine love for great food. From local bakeries and farmers to its own private labels, Rohlik makes sure every product that reaches its customers is fresh, safe, and top-quality. Committed to sustainability and supporting local communities, reducing packaging, and working closely with small producers.
Key facts
- Combines smart technology, efficient logistics, and a genuine love for great food
- Works with local bakeries and farmers and its own private labels
- Committed to sustainability, reducing packaging, and supporting local communities
- Operates as Rohlik Group
What they value
- Sustainability
- Supporting local communities
- Fresh, safe, top-quality food