Operations Associate | A-Players
Job description
A junior Ops Associate role at A-Players, a talent and management company placing Business Associates with US tech startups. The role covers associate servicing, team and people admin, requests from the Head of Operations, and ad hoc team requests, with the expectation that the hire grows out of the role.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Ukraine, Europe
- Languages
- English
What you'll do
- Associate servicing: offers, NDAs, and match paperwork for every new associate
- Reference checks, including follow-ups when a referee goes quiet
- Collecting monthly invoices from 50+ associates, checking them against the roster, chasing late ones, and preparing the payroll calculation
- Maintaining records: time off, work anniversaries, and events in Airtable, access requests, and confirmation letters
- Answering day-to-day questions from associates about the above
- Team and people admin: birthday and anniversary gifts, get-well and well-being boxes for associates and the core team
- Fun meets and team meetups: idea, prep, logistics
- Business trips and offsites, from flights and housing to the budget
- Job posts, links, and interview calendars for our own hiring
- Accounts, invites, and kit for new core-team members; merch when it comes
- Requests from the Head of Operations: pricing a tool or service, testing it, and writing up findings
- Pulling internal information together into one clean doc or table
- Formatting and proofreading before something goes to the team
- Finance groundwork (prep only, no judgment)
- Ad hoc requests from the team: researching a new service or vendor, tidying up fields in systems, putting together a quick team survey and summary
- Triaging whatever lands in ops@ and Slack: do it, escalate it, or park it, and say which
What we're looking for
- A junior generalist; CV matters less than the way you work
- One thing has to be exceptional: learning extremely fast and picking up context from half a sentence, being genuinely strong with AI or technical tools, or having real commercial experience (contracts, invoices, clients, e-signature), even a year of it
- Notice when a date is wrong or an invoice doesn't add up; read the small print and remember it
- Can turn a voice note and three scattered messages into a clear task
- Use AI every day for learning and projects, and know what a decent prompt looks like
- Plan your own day, defend your queue, and speak up early when something looks off
- Adjust when plans change without losing the thread
- English good enough to read anything we use and write to anyone directly
- Fine with long, careful, repetitive work
- No need to know our tools; if you've used any CRM, database or banking app at work, you'll learn Airtable, Brex, TeamTailor and Copper quickly
Nice to have
- Been an assistant to a founder
- Done ops in a startup or an agency
- Worked in finance or people ops
- Worked anywhere close to IT and product
Your team
Operations
Operations today is two people; this is a third seat. You work with the Operations & Systems Lead and the Head of Operations.
Benefits
Fixed schedule in European time, agreed at the start; can lean toward the evening, must overlap with team calls, reachable within an hour or two
An AI-first ops team to learn from; every AI and productivity tool paid for, plus internal library of playbooks and templates
- Remote, full-time, from Ukraine or anywhere in Europe
- Remote since 2018, no office
- Flexible, with frames
- Unlimited time off, agreed in advance
- A seat inside the US startup world, working with founders backed by YC, a16z, and Khosla Ventures
- Growth that's a plan: run procedures, then pick your own projects; horizontal counts as much as vertical
- Team trips and offsites
- A team of 10 that likes working together
How to get hired
- 1A call with the Head of Operations, your future manager (60 min)
- 2A 30-minute live working session: one small task, done together, with AI on the screen
- 3A 30-45 min call with the Operations & Systems Lead: one concrete check on a real case
- 4A culture conversation with leadership (30 min)
- 5A paid trial week: five days, full-time, real and realistic tasks under our procedures, a plan in the morning and a status at the end of the day
- 6Probation is three months and closes early when the results are there
Apply
About A-Players
Bootstrapped talent and management company
A bootstrapped talent and management company: $2M ARR, 8+ years in market, profitable & impact-driven. We place vetted, trained Business Associates with early-stage US tech startups (Seed to Series A) and run C-Level, Leadership, and Engineering searches for the same kind of founders. Today that is 50+ associates working with startup teams in New York, San Francisco, and across North America, and a core team of 10 behind them.
Key facts
- core team of 10
- talent and management
- $2M ARR
- 8+ years in market
- Profitable & impact-driven
- 50+ associates working with startup teams in New York, San Francisco, and across North America
- Remote since 2018
- Two companies hired for at pre-seed are now unicorns
Partners & customers
What they value
- Impact-driven