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Operations Generalist

Storyteller
Contract type
Freelance
Work mode
Remote · Egypt
Experience
3 years

Job description

Broad, owned operations roles at a B2B SaaS company, covering hiring, product operations, front-line client work, AI model evaluation, and infrastructure cost management. The company is hiring at multiple levels for doers who find and solve problems independently.

At a glance

Employment
Contract · Independent contractor
Work mode
Remote · Egypt

What you'll do

  • Running recruitment end to end: innovating, using the latest technology, moving quickly, and not letting strong candidates go cold
  • Getting software set up and running across clients efficiently and effectively, standing up proof-of-concepts on request, and understanding how it works when something breaks
  • Getting on calls with the people using the products, interrogating how they're actually using it, digging into what's landing and what isn't, and handling support directly rather than routing it onward
  • Running evals on new AI models, deciding whether to adopt or switch, and keeping the company on the right tooling rather than the default
  • Owning SaaS, AI, and cloud billing spend, finding the waste, and cutting it, treating every line item as negotiable
  • More junior: running the day-to-day machinery under direction - setting up and supporting the software across clients, standing up proof-of-concepts, handling front-line support, doing the legwork on model evals
  • More senior: owning a remit and setting the direction - hiring and line management, client relationships, cost and infrastructure

What we're looking for

  • A doer who moves things and is comfortable owning ambiguity
  • Would rather ship something rough and improve it than write a plan about shipping it later
  • Can talk to a developer, read a billing dashboard, run an eval, and take a client call in the same week
  • Already using AI to move faster
  • Might have built or run something of their own - a startup, a small business, a product, a team - or worked somewhere fast/high growth where the scope was undefined

Your team

Operations

How to get hired

  1. 1An initial call with a member of the Operations team
  2. 2A compensated exercise to test skills relevant to the role(s)
  3. 3Final interview with another member of the team

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About Storyteller

High growth B2B SaaS platform for integrating Stories into owned and operated platforms

Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Its end-to-end platform gives companies a best-in-class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.

Key facts

  • B2B SaaS
  • Relied on by leading global brands, particularly within sports
  • Works with many globally recognised clients, particularly within sport
  • AI first company
  • Uses UK data protection law for recruitment data processing