Senior Partner Solutions Architect (Pan-EMEA GSI)
Level inferred from job title
Job description
The Partner Solution Architect is a Datadog technical expert aligned to the Channels & Alliances segment, responsible for supporting technical initiatives with partners such as cloud migration, application modernization and DevOps transformation. The role acts as a trusted technical advisor for the partner channel.
At a glance
- Work mode
- Remote · EU
What you'll do
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources
- Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams
- Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices
- Advocate on behalf of Partners' technical concerns (use cases, feature requests, support issues) with Datadog internal teams and personnel, helping to bring those concerns to resolution
- Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities
- Collaborate with Datadog's product management, engineering and technical services teams to help identify and prioritize new features and capabilities
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success
What we're looking for
- Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
- A demonstrable track-record and never-ending passion for learning
- A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom
- Confident presentation skills
- Must be a current EU resident
- Desired hands-on experience in two or more of the following areas: Observability (Datadog, Splunk, AppD, New Relic or Dynatrace); Public Cloud (AWS, Azure, GCP, or Alibaba); Containerization (Docker, Kubernetes, OpenShift, Cloud Foundry); Dev/Scripting (Python, Javascript, Ruby, Perl, PHP, Go); Config Mgmt (Terraform, Ansible, Puppet, Chef); CI/CD (Jenkins, Gitlab)
Nice to have
- Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers)
- Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM)
- Previous experience with root-cause-analysis, troubleshooting, debugging
Your team
Technical Solutions
Datadog's in-house product experts; the technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful, sharing technical and product expertise through demos, presentations, technical evaluations, and ongoing support.
Benefits
- Generous and competitive global and US benefits
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Apply
About Datadog
The leading observability and security platform for the AI era
Datadog is the monitoring and security platform for cloud applications. Its SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of customers' entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Datadog provides unified visibility across the technology stack to manage complexity at scale, bringing applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
Key facts
- Observability and security software
- SaaS product used by organizations of all sizes across a wide range of industries
- Trusted globally by Fortune 500 companies and high-growth AI leaders
- Technical solutions is a growing global team
What they value
- Friendly and inclusive workplace culture